We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure.
Your Main Duties In Flying With Us:
- Daily Reconciliation: Perform daily reconciliation of settlement, payment, refund, and transaction data across multiple internal and external systems.
- Commission & Invoicing: Calculate partner commissions and prepare commission invoices, consolidated invoices, and detailed transaction statements.
- Payment & Fund Processing: Process partner payments, credit top‑ups, and incoming‑fund reconciliations while maintaining accurate and timely accounting records.
- Reporting & Analytics: Prepare weekly and monthly settlement, commission, and aging reports for internal management review and external partner follow‑up.
- Month‑End Closing: Support month‑end closing activities by preparing settlement‑related accruals, journal entries, and balance sheet reconciliations.
- Supplier Invoice Management: Review supplier invoices and support scheduled supplier payment processing in compliance with company policies.
- Balance & Aging Monitoring: Track outstanding partner balances and aging metrics, including overdue accounts, refunds, and timed‑out transactions.
- Discrepancy Investigation: Investigate transaction and settlement variances; actively coordinate with Bank, Commercial, Customer Service, and Data teams to resolve issues efficiently.
- Audit & Documentation: Maintain complete, organized supporting documentation for transactions, reconciliations, invoices, and internal/external audit requirements.
- Stakeholder Management: Track outstanding operational issues and follow up with relevant internal and external stakeholders to ensure timely resolution.
- Process Improvement: Support continuous process improvements and automation initiatives to enhance reconciliation accuracy, reduce manual effort, and improve operational efficiency.
Mandatory Belongings That You Must Prepare :
- Education & Experience: Bachelor's Degree (S1) in Accounting, Finance, or a related business discipline. Minimum of 2–3 years of hands‑on experience in accounting, partner settlement, financial operations, or reconciliation roles (preferably within E-commerce, OTA, Travel, or Fintech industries).
- Technical Knowledge & Skills: Strong foundational understanding of general accounting principles, revenue recognition, journal entries, accruals, and month‑end closing processes. Advanced proficiency in Microsoft Excel / Google Sheets (e.g., VLOOKUP/XLOOKUP, INDEX/MATCH, Pivot Tables, data transformation formulas). Familiarity with financial ERP systems (e.g., SAP, Oracle, NetSuite, Jurnal, Accurate) and basic database/querying tools (e.g., SQL) is highly desirable. Proven expertise in multi‑system reconciliation, payment processing, refund handling, and chargeback tracking.
- Soft Skills & Personal Attributes: High attention to detail and strong analytical skills to investigate complex settlement discrepancies and perform root‑cause analysis. Excellent cross‑functional communication and interpersonal skills to collaborate with commercial teams, customer service, IT/data, and banking partners. Proactive problem‑solving capability with the drive to follow up on unresolved items and drive operational efficiency. Strong time management skills with the ability to meet tight daily, weekly, and monthly operational deadlines.
In the event that you haven’t received any updates after 3 weeks, your data will be kept and we may contact you for another career destination. Meanwhile, discover more about tiket.com on Instagram, LinkedIn, or YouTube.
tiket.com is the pioneer of online travel agent (OTA) in Indonesia established in 2011. tiket.com is one of the largest and most comprehensive online travel companies in Indonesia, offering a full spectrum of travel products and services core to the travel experience, ranging from flights, ground transport, accommodations, attractions, activities, event ticketing, and travel essentials. tiket.com’s mission is to accommodate the best access for online travel booking through web and mobile applications. In 2017, tiket.com became an affiliated company of Blibli and by 2021 became a consolidating subsidiary of Blibli. Blibli has a unified omnichannel ecosystem known as Blibli Tiket, consisting of its subsidiary entities, tiket.com, and Ranch Market. This is to emphasize the synergies within the ecosystem that provide convenience and added value for customers by offering more comprehensive, beneficial, and integrated services across every channel and platform. In 2022, Blibli's shares were officially listed and traded on the Indonesia Stock Exchange (“IDX”) under the stock code "BELI". tiket.com is the fastest-growing OTA in the world by Sabre and rated the fastest Net Promoter Score (NPS) growth for OTA among its peers, according to a survey done by Jakpat. going anywhere? tiket.com!