Account Manager – Retail

PT Kahar Duta Sarana; Kota Bandung; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

PT Kahar Duta Sarana is seeking an Account Manager/Sales/BD for the Bandung area to manage and grow retail customer relationships, drive new business, and achieve sales targets. You will handle end-to-end sales processes, from prospecting to closing, while coordinating with Product, Operations, and Finance teams to ensure customer satisfaction.

The role requires 2–3 years B2B sales experience in retail, strong negotiation and presentation skills, and willingness to visit customers in the Jakarta

Qualifications

• Minimum D3/S1 education, preferably in Management, Marketing, Business, IT, or related fields.
• Minimum 2–3 years of experience as Account Manager/Sales/Business Development, particularly handling retail customers.
• Experience in B2B sales and managing corporate/retail accounts.
• Understanding of the sales process from prospecting, presentation, quotation, negotiation to closing.
• Strong communication, presentation, and negotiation skills.
• Target-oriented and accustomed to working based on KPIs.
• Ability to build and maintain customer relationships.
• Willing to work and conduct customer visits in the Jakarta area and surroundings.

Responsibilities

• Manage and develop relationships with retail customers to increase sales and maintain customer retention.
• Achieve individual sales targets as set by the company.
• Identify and develop new accounts and business opportunities in the retail sector.
• Conduct prospecting, product/solution presentations, negotiations, and closing.
• Manage existing accounts and explore upselling and cross-selling opportunities.
• Understand customer needs and offer appropriate products/solutions.
• Build and manage sales pipeline, forecasts, quotations, and sales activity reports.
• Monitor the offering process through to implementation and transaction completion.
• Maintain relationships with key persons and decision makers from customers.
• Coordinate with internal teams including Product, Technical, Operations, Finance, and Sales Support.

Skills

Sales

Account Management

B2B Sales

Communication

Negotiation

KPI driven

Relationship management

Education

Bachelor's degree (D3/S1)

Job description

Manage and develop relationships with retail customers to increase sales and maintain customer retention. Identify and develop new accounts and business opportunities in the retail sector, from prospecting and product presentation through negotiation to closing. Manage existing accounts and identify upselling and cross-selling opportunities.

Key responsibilities

Manage and develop relationships with retail customers to increase sales and maintain customer retention

Achieve individual sales targets as set by the company

Identify and develop new accounts and business opportunities in the retail sector

Conduct prospecting, product/solution presentations, negotiations, and closing

Manage existing accounts and explore upselling and cross-selling opportunities

Understand customer needs and offer appropriate products/solutions

Build and manage sales pipeline, forecasts, quotations, and sales activity reports

Monitor the offering process through to implementation and transaction completion

Maintain relationships with key persons and decision makers from customers

Coordinate with internal teams including Product, Technical, Operations, Finance, and Sales Support

About you

Minimum D3/S1 education, preferably in Management, Marketing, Business, IT, or related fields

Minimum 2–3 years of experience as Account Manager/Sales/Business Development, particularly handling retail customers

Experience in B2B Sales and managing corporate/retail accounts

Understanding of the sales process from prospecting, presentation, quotation, negotiation to closing

Strong communication, presentation, and negotiation skills

Target-oriented and accustomed to working based on KPIs

Ability to build and maintain customer relationships

Able to work individually and within a team

Willing to work and conduct customer visits in the Jakarta area and surroundings

Unlock job insights

Your application will include the following questions:

• Pernyataan mana di bawah ini yang paling mendeskripsikan hakmu bekerja di Indonesia?
• Berapa gaji bulanan yang kamu inginkan?
• How many years' experience do you have as a Retail Account Manager?
• Kualifikasi mana yang kamu miliki?
• Berapa tahun pengalaman kerjamu dalam bidang penjualan B2B?
• Do you have Cross Selling experience?
• Pernahkah kamu mendapatkan pekerjaan yang membutuhkan pengalaman dalam relationship management?
• Do you have Retail Development experience?

Information Technology Services 101-1,000 employees

PT Kahar Duta Sarana (KDS) was established in 1979, started with dedication and preservation. Embarking with a mission to became a competent and professional organization, KDS has grown rapidly to became a company that produces best quality products.

KDS is a dynamic Group of Company's that have diverse interests, which are: Retail Technology, Property Development, Manufacturing Label, and Enterprise Solutions.

• ISO 9001 Certified Company
• Privately Owned and Operated
• Customer-drivern Company Culture

PT Kahar Duta Sarana (KDS) was established in 1979, started with dedication and preservation. Embarking with a mission to became a competent and professional organization, KDS has grown rapidly to became a company that produces best quality products.

KDS is a dynamic Group of Company's that have diverse interests, which are: Retail Technology, Property Development, Manufacturing Label, and Enterprise Solutions.

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