Account Manager Intern

Qwiik; Jakarta Timur; On-site; IDR 33,480,000 - 55,800,000; Full time

Job summary

A fast-growing tech-enabled firm in Jakarta Timur is seeking a motivated Key Account Manager Intern to support the management of enterprise clients. The successful candidate will assist with client onboarding, monitor account performance metrics, and coordinate with internal teams to address client needs. Ideal for those with a background in Logistics Management who are interested in building a career in client management and customer experience. This role offers valuable experience in a dynamic environment.

Qualifications

• Motivated and detail-oriented intern role.
• Interest in client management and customer experience.
• Ability to assist in managing enterprise accounts.

Responsibilities

• Support management of key enterprise accounts.
• Assist in client onboarding activities.
• Monitor client accounts and performance metrics.
• Coordinate internal teams to address client needs.
• Prepare reports and insights for client reviews.

Skills

Attention to detail

Client communication

Team collaboration

Education

Background in Logistics Management

Job description

Role Overview

We are looking for a motivated and detail-oriented Key Account Manager Intern to support the day-to-day management of enterprise clients. This role is ideal for individuals with a background in Logistics Management who are interested in building a career in client management, operations, and customer experience within a fast-growing tech-enabled environment.

Key Responsibilities

• Support the management of key enterprise accounts by assisting in day-to-day coordination and communication
• Assist in managing and maintaining relationships with key enterprise clients
• Assist in client onboarding activities, including system setup and basic training coordination
• Monitor client accounts and help track performance metrics and service usage
• Coordinate with internal teams (Product, Operations, Technology) to address client needs and issues
• Assist in tracking and documenting client issues, ensuring proper follow-through until resolution
• Help prepare reports, insights, and presentations for client reviewsEnsure timely follow-ups and resolution of client inquiries
• Contribute to improving customer experience and operational workflows