Account Manager

Cheil Indonesia; Jakarta Pusat; On-site; IDR 180,000,000 - 360,000,000; Full time

Job summary

Cheil Indonesia in Jakarta seeks an Account Manager to oversee client relationships and drive campaign execution. You will coordinate timelines, deliverables, and cross-functional teams to ensure on-time, high-quality delivery.

The role requires 5+ years in account management or digital marketing, strong social media knowledge, and excellent English communication. You will develop briefs, track campaigns, and identify growth opportunities for key clients.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or related field.
• Minimum 5 years of experience in account management, client servicing, digital marketing, or a related field.
• Strong understanding of social media platforms such as Instagram, TikTok, YouTube, Facebook, X, and LinkedIn.
• Strong client management, communication, coordination, and organizational skills.
• Able to manage multiple projects and work effectively with cross-functional teams.
• Strong problem solving and project management skills.
• Proficient in Microsoft Office and Google Workspace.
• Good English communication skills, both written and verbal.
• Able to work in a fast paced and dynamic environment.

Responsibilities

• Manage day-to-day client relationships and serve as the main point of contact.
• Lead campaign execution, timelines, deliverables, and overall project coordination.
• Develop briefs, project plans, reports, and campaign trackers.
• Support digital and social media campaign planning and execution.
• Monitor campaign performance and provide insights and recommendations.
• Identify client needs and translate them into actionable campaign solutions.
• Coordinate with creative, media, strategy, and other internal teams to deliver projects.
• Manage multiple projects and priorities while ensuring quality and timely delivery.
• Support account growth by identifying opportunities and proposing relevant solutions.

Skills

Client relationship management

Campaign coordination

Project management

Cross-functional collaboration

Social media marketing

Communication skills

Organizational skills

English communication

Strategic thinking

Education

Bachelor’s degree in Marketing, Communications, Business, or related field

Tools

Microsoft Office

Google Workspace

Job description

The Account Manager role requires strong experience in client servicing, account management, or digital marketing, with the ability to manage client relationships, lead campaign execution, and ensure projects are delivered effectively and on time.

Key Responsibilities

• Manage day-to-day client relationships and serve as the main point of contact
• Lead campaign execution, timelines, deliverables, and overall project coordination
• Develop briefs, project plans, reports, and campaign trackers
• Support digital and social media campaign planning and execution
• Monitor campaign performance and provide insights and recommendations
• Identify client needs and translate them into actionable campaign solutions
• Coordinate with creative, media, strategy, and other internal teams to deliver projects
• Manage multiple projects and priorities while ensuring quality and timely delivery
• Support account growth by identifying opportunities and proposing relevant solutions

Requirements

• Bachelor’s degree in Marketing, Communications, Business, or related field
• Minimum 5 years of experience in account management, client servicing, digital marketing, or a related field
• Strong understanding of social media platforms such as Instagram, TikTok, YouTube, Facebook, X, and LinkedIn
• Strong client management, communication, coordination, and organizational skills
• Able to manage multiple projects and work effectively with cross-functional teams
• Strong problem‑solving and project management skills
• Proficient in Microsoft Office and Google Workspace
• Good English communication skills, both written and verbal
• Able to work in a fast‑paced and dynamic environment