Account Executive

PT Diamulia Internusa; Tangerang Selatan; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

PT Diamulia Internusa, based in South Tangerang, Banten, is seeking an experienced Account Executive on a contract basis. The role focuses on managing key client accounts, developing strategies to maximize retention and profitability, and collaborating with creative and strategic teams to deliver projects.

The ideal candidate has 3–5 years in agency account management, a proven ability to drive revenue, and strong communication with clients at all levels.

Qualifications

• 3–5 years of experience in agency account management, advertising account management or similar client-facing role.
• Proven track record of successfully managing multiple client accounts and meeting revenue targets.
• Excellent communication and interpersonal skills to build relationships with clients at all levels.
• Strong organizational and project management capabilities with meticulous attention to detail.
• Understanding of the advertising and media industry including campaign development and media planning.
• Proficiency in using client management software and CRM systems.
• Ability to collaborate with internal teams and manage multiple stakeholders effectively.
• Fluency in English and Bahasa Indonesia is preferred.

Responsibilities

• Manage and nurture key client accounts, serving as the primary point of contact for client enquiries, requests and concerns.
• Develop and implement account strategies to maximize client satisfaction, retention and profitability.
• Collaborate with internal teams including creative, media planning and production to ensure seamless project execution and delivery.
• Present campaign proposals, creative concepts and strategic recommendations to clients.
• Monitor project timelines, budgets and deliverables to ensure all work meets client specifications and quality standards.
• Identify upselling and cross-selling opportunities to expand account revenue and deepen client partnerships.
• Prepare and present regular account performance reports, analytics and insights to clients.
• Gather client feedback and market insights to inform agency strategy and service improvements.
• Attend client meetings, pitches and networking events to strengthen relationships and generate new business opportunities.

Skills

Account management

Client relations

Communication

Project management

Negotiation

Stakeholder management

English

Bahasa Indonesia

Tools

CRM systems

Microsoft Office

Job description

About the role

We are seeking an experienced Account Executive to join PT Diamulia Internusa, a dynamic player in the Advertising, Arts & Media industry. This is a contract position based in South Tangerang, Banten. As an Account Executive, you will serve as the vital link between our clients and our creative and strategic teams, ensuring exceptional service delivery and building long-term client relationships. This role is fundamental to our business success, driving client satisfaction, retention and revenue growth through proactive account management and consultative selling.

Key responsibilities

• Manage and nurture key client accounts, serving as the primary point of contact for client enquiries, requests and concerns
• Develop and implement account strategies to maximize client satisfaction, retention and profitability
• Collaborate with internal teams including creative, media planning and production to ensure seamless project execution and delivery
• Present campaign proposals, creative concepts and strategic recommendations to clients
• Monitor project timelines, budgets and deliverables to ensure all work meets client specifications and quality standards
• Identify upselling and cross-selling opportunities to expand account revenue and deepen client partnerships
• Prepare and present regular account performance reports, analytics and insights to clients
• Gather client feedback and market insights to inform agency strategy and service improvements
• Attend client meetings, pitches and networking events to strengthen relationships and generate new business opportunities

What we're looking for

• 3-5 years of experience in agency account management, advertising account management or similar client-facing role
• Proven track record of successfully managing multiple client accounts simultaneously and meeting revenue targets
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients at all levels
• Strong organizational and project management capabilities, with meticulous attention to detail
• Understanding of the advertising and media industry, including campaign development, media planning and creative processes
• Proficiency in client management software, CRM systems and Microsoft Office applications
• Ability to work collaboratively with internal teams and manage multiple stakeholders effectively
• Fluency in English and Bahasa Indonesia is preferred
• Problem-solving mindset with the ability to remain calm under pressure and meet tight deadlines
• Knowledge of digital marketing, social media advertising and emerging media channels is advantageous

What we offer

We offer a competitive compensation package aligned with industry standards. As part of our team, you will benefit from working in a creative and collaborative environment where your contributions are valued. This contract position offers flexibility and the opportunity to work on diverse, engaging client projects. You will have access to professional development opportunities to enhance your account management and industry expertise. We foster a supportive workplace culture that encourages innovation, teamwork and career growth.

About us

We specialize in delivering creative solutions and strategic advertising services to clients. Our company is dedicated to driving measurable results through innovative campaigns, compelling storytelling and data-driven strategies. We pride ourselves on our collaborative culture, creative excellence and commitment to client success. Our team comprises talented professionals passionate about delivering exceptional work and building lasting client partnerships.