Strategic Account Lead - Advertising & Media

PT Diamulia Internusa; Tangerang Selatan; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

PT Diamulia Internusa, based in South Tangerang, Banten, is seeking an experienced Account Executive on a contract basis. The role focuses on managing key client accounts, developing strategies to maximize retention and profitability, and collaborating with creative and strategic teams to deliver projects.

The ideal candidate has 3–5 years in agency account management, a proven ability to drive revenue, and strong communication with clients at all levels.

Qualifications

• 3–5 years of experience in agency account management, advertising account management or similar client-facing role.
• Proven track record of successfully managing multiple client accounts and meeting revenue targets.
• Excellent communication and interpersonal skills to build relationships with clients at all levels.
• Strong organizational and project management capabilities with meticulous attention to detail.
• Understanding of the advertising and media industry including campaign development and media planning.
• Proficiency in using client management software and CRM systems.
• Ability to collaborate with internal teams and manage multiple stakeholders effectively.
• Fluency in English and Bahasa Indonesia is preferred.

Responsibilities

• Manage and nurture key client accounts, serving as the primary point of contact for client enquiries, requests and concerns.
• Develop and implement account strategies to maximize client satisfaction, retention and profitability.
• Collaborate with internal teams including creative, media planning and production to ensure seamless project execution and delivery.
• Present campaign proposals, creative concepts and strategic recommendations to clients.
• Monitor project timelines, budgets and deliverables to ensure all work meets client specifications and quality standards.
• Identify upselling and cross-selling opportunities to expand account revenue and deepen client partnerships.
• Prepare and present regular account performance reports, analytics and insights to clients.
• Gather client feedback and market insights to inform agency strategy and service improvements.
• Attend client meetings, pitches and networking events to strengthen relationships and generate new business opportunities.

Skills

Account management

Client relations

Communication

Project management

Negotiation

Stakeholder management

English

Bahasa Indonesia

Tools

CRM systems

Microsoft Office

Job description

PT Diamulia Internusa, based in South Tangerang, Banten, is seeking an experienced Account Executive on a contract basis. The role focuses on managing key client accounts, developing strategies to maximize retention and profitability, and collaborating with creative and strategic teams to deliver projects.

The ideal candidate has 3–5 years in agency account management, a proven ability to drive revenue, and strong communication with clients at all levels.