Account Coordinator

Black Digital; Yaur; Hybrid; IDR 66,960,000 - 100,440,000; Full time

Job summary

Black Digital is seeking an organized Account Coordinator to support day-to-day delivery across multiple client accounts. You will work with Account Managers, participate in client meetings, and ensure deadlines, decisions, and deliverables move forward with strong writing and attention to detail.

You will maintain tasks in Monday.com, coordinate with creative and content teams, prepare status updates and client-facing briefs, and ensure accurate records in Google Workspace.

Qualifications

• Strong writing and communication abilities.
• Experience coordinating multiple projects.
• Detail-oriented with deadline discipline.

Responsibilities

• Attend client meetings, set agendas, and produce meeting recaps with actions.
• Liaise with clients on routine requests and approvals in coordination with Account Managers.
• Maintain tasks and timelines in Monday.com, flag risks early.
• Coordinate with creative, content, web, and paid media teams to move deliverables.
• Prepare client-facing updates and summaries with performance data.
• Support content calendars, briefs, and approval workflows.
• Review deliverables for accuracy and alignment with briefs.
• Maintain organized client records in Google Workspace.
• Assist Account Managers with scope and time-tracking awareness.
• Occasionally attend in-person client meetings in NYC or DMV with travel.
• Perform other duties as needed.

Skills

Organization

Proactiveness

Writing

Project coordination

Attention to detail

Communication

Tools

Google Workspace

Monday.com

Job description

About The Role

We are seeking an organized, proactive Account Coordinator to support the day-to-day delivery of work across multiple client accounts. You’ll work closely with Account Managers, participate in client meetings, communicate directly with clients on routine matters, and ensure that deadlines, decisions, and deliverables move forward. This role requires strong writing, project coordination, and attention to detail—not just task tracking.

Key Responsibilities

• Attend client meetings, prepare agendas, document decisions, and produce polished meeting recaps with action items, owners, and deadlines.


• Liaise directly with clients on routine requests, project updates, missing materials, feedback, and approvals, in coordination with Account Managers.


• Maintain accurate tasks, timelines, assignments, and follow-ups in Monday.com; flag risks and outstanding dependencies early.


• Coordinate with creative, content, web, and paid media teams to move client deliverables through production and review.


• Prepare client-facing presentations, status updates, and impact reports; collect performance data, check accuracy, and draft concise summaries.


• Support content calendars, campaign deliverables, creative briefs, and approval workflows.


• Review deliverables for completeness, copy accuracy, formatting, links, and alignment with briefs before client review.


• Maintain organized client records, meeting notes, assets, and project documents in Google Workspace.


• Assist Account Managers with scope and time-tracking awareness; flag requests that may fall outside contracted work.


• Occasionally attend in-person client meetings or events in NYC or the DMV, with advance notice and approved travel arrangements.


• Perform other duties and support related projects as needed, consistent with the scope of the role, agreed working hours, and business priorities.