Academic Operations Lead - English Education & Coaching

Ruangguru for Business; Banjarmasin; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Ruangguru is seeking an experienced education professional to coach teachers, mentor their growth, and ensure adherence to teaching standards across the organization.

You will conduct regular observations and feedback, lead performance reviews, support onboarding for new mitra, and help manage classes while collaborating with content ops, bizops, and other teams to drive continuous improvement.

Qualifications

• Bachelor's degree in Education, English, or other related fields.
• Minimum of 2 years of experience in teaching and/or teacher coaching.
• Strong observational and feedback skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with diverse teams.
• Commitment to professional development and continuous improvement.

Responsibilities

• Coaching and mentoring: Coach teachers, fostering their professional growth and ensuring adherence to teaching standards.
• Performance observations and feedback: Conduct regular observations and provide professional feedback to teachers as needed, ensuring alignment with EA's performance review cycle.
• Performance reviews: Conduct regular performance reviews with teachers in accordance with EA's performance management cycle, identifying areas for improvement and celebrating successes.
• Teacher engagement: Support and enhance teachers' engagement, ensuring they remain motivated and connected to the institution's goals.
• Professional feedback: Observe and provide constructive professional feedback to all teachers as needed, fostering a culture of continuous improvement.
• Onboarding support: Support the onboarding process for new local mitra, ensuring they are well-integrated and prepared for their roles.
• Class management: Assist in managing cover and assignment of teachers for classes as needed, ensuring smooth operation and adequate staffing.
• Administrative support: Collaborate with content ops, bizops, and other teams to support the administrative responsibilities of teachers, ensuring efficient operation.
• Engagement initiatives: Oversee and initiate engagement activities for all teachers and staff, fostering a sense of community and collaboration.
• Teaching duties: Support teaching duties as needed, including conducting trial classes, testing, covering classes, and participating in special events.

Job description

Ruangguru is seeking an experienced education professional to coach teachers, mentor their growth, and ensure adherence to teaching standards across the organization.

You will conduct regular observations and feedback, lead performance reviews, support onboarding for new mitra, and help manage classes while collaborating with content ops, bizops, and other teams to drive continuous improvement.