This position is responsible for handling small appliance orders for German retailers Lidl and ALDI. As the primary liaison between the factory and the customer's Asia team, you will oversee the entire order process, coordinate across departments, and ensure projects are delivered on time and to quality standards. You are a core connector between internal teams and overseas customers.
Key responsibilities
- Act as the project contact person for German Lidl and ALDI retail projects, coordinating closely with customer PMs, internal business teams, R&D, and production teams to track project milestones and maintain consistent progress.
- Manage the full lifecycle of small appliance orders, including operational planning, procurement implementation, and monitoring of production, quality inspection, and logistics delivery processes.
- Establish and optimise standardised project documentation and process templates to streamline operational workflows and reduce repetitive manual work.
- Organise and chair project meetings, coordinate departmental resources, proactively identify project bottlenecks, and coordinate resolution of business issues.
- Track project budgets and monitor costs to ensure project spending is compliant and transparent.
- Complete other projects and temporary business tasks as assigned by supervisors.
About you
- At least 5 years of relevant business experience.
- Experience with German Lidl and ALDI retail small appliance projects; familiarity with retail factory audits, quality control, and order processes is preferred.
- Bachelor's degree or equivalent qualification; excellent business English with fluent written and verbal communication with overseas customers; Mandarin Chinese proficiency.
- Familiar with multi-category product operations with cross-departmental and cross-regional communication experience and ability to navigate corporate organisational structures.
- Outstanding communication and interpersonal skills; ability to collaborate effectively with colleagues and overseas customers across different stakeholder groups.
- Experience in project management, progress tracking, and process standardisation.
- Proactive problem-solving with flexibility in handling non-standardised special projects and strong execution capability.
- Independent and diligent with excellent project management abilities and ability to thrive in a fast-paced environment.
- Ability to anticipate needs with strong interpersonal and relationship-building skills.
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