(Assistant) Logistics Manager

Lidl & Kaufland Asia Pte. Limited

Hong Kong

On-site

HKD 600,000 - 900,000

Full time

8 days ago

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Benefits offered by this job

Double pay and discretionary bonus

Life Insurance

Medical Insurance

In-house training courses

Training sponsorship scheme

Health Check

Vision Check

5 day week

Competitive Annual Leave

Job summary

Lidl & Kaufland Asia Pte. Limited is seeking a Logistics Operations Leader in Hong Kong to provide administrative and leadership support across shipments to Europe and America, driving end-to-end solutions and SLA adherence.

The role focuses on leading the operations team, optimizing processes, forecasting capacity, and collaborating across functions to ensure on-time delivery and continuous improvements.

Qualifications

Bachelor’s degree in supply chain management, logistics or relevant field.
Excellent communication to ensure tasks are understood by stakeholders.
Minimum 5 years of experience in logistics, preferably with a leading European company.

Responsibilities

Oversee daily operations: manage day-to-day logistics activities and SLAs.
Coordinate urgent requests from Merchandise teams to ensure timely port arrival.
Monitor KPIs using production boards and dashboards to meet targets.
Handle exceptions and troubleshoot transit issues for on-time delivery.

Skills

Logistics leadership

Process optimisation

Performance forecasting

Communication

Stakeholder management

Problem solving

Microsoft Office / Google Workspace

English proficiency

Education

Bachelor’s degree in supply chain management, logistics or relevant field

Tools

MS Excel

Google Sheets

PowerPoint

Shipment software

Job description

Summary

To provide administrative and leadership support through collaboration and problem-solving skills across a wide range of shipments to various ports within Europe and America.

The main objectives of the position are:

Team & Logistics Operations Leadership: Lead the operations team and manage end-to-end logistics solutions to meet business demands.

Process Optimisation: Improve the Service Level Agreement (SLA) compliance and drive operational efficiency through continuous process improvement.

Performance & Forecasting: Monitor logistics performance and forecast capacity, demands, and resource requirements.

What you'll do

Daily Operations & Logistics Execution

Oversee daily operations: Manage day-to-day logistics activities, ensuring strict adherence to established policies, procedures, and Service Level Agreements (SLAs).

Manage urgent requests: Lead the team in handling short-notice requirements from the Merchandise teams, coordinating with internal and external stakeholders to guarantee goods arrive at port on time.

Monitor performance metrics: Track production boards, shipment software, and logistics dashboards to ensure all operational targets and KPIs are consistently met.

Handle exceptions: Manage ad-hoc requirements for vessel arrangements and troubleshoot transit issues to ensure on-time delivery to customers.

Team Leadership & Workload Management

Optimise workload distribution: Allocate new Purchase Orders (POs) and structure the team based on continuous workload analysis, accounting for seasonal peaks and shipping volumes.

Develop the team: Mentor, motivate, and develop employees by preparing and conducting regular talent and performance reviews.

Align with corporate strategy: Translate corporate strategies into actionable team goals, actively involving employees in the department's ongoing development.

Support leadership: Assist the Line Manager with daily escalations and provide dedicated support on departmental projects.

Strategy, Optimization & Cross-Functional Collaboration

Optimise processes: Identify operational bottlenecks and sources of error to optimize Supply Chain Management processes and synergies.

Forecast and plan: Develop comprehensive forecasts and capacity plans to proactively manage upcoming shipment volumes.

Act as the primary point of contact for all operational logistics topics across the business.

Drive digitalisation initiatives to improve logistics workflows and increase overall efficiency.

What you'll need

Bachelor’s degree in supply chain management, logistics or relevant field

Passionate, self-motivated individual who collaborates well with others.

Minimum 5 years of relevant working experience within Logistics (e.g. for a leading European company)

Communication Skill: Excellent communication skill (both written and verbal) to ensure tasks completed are understood and accepted by key stakeholders

Good command of both spoken and written language in English.

Decision Making: Good decision-making skills to be able to complete key tasks in order or priority.

Complex Problem Solving: Problem solving skills to work through barriers and or ineffective ways of working that prevent on time shipments.

Critical Thinking: Use logic and reasoning to identify the strengths and weaknesses of alternative solutions or approaches to problems.

Practical knowledge of Microsoft Office/Google Workspace applications Excel/Sheets, Word and PowerPoint/Slides

What you'll receive

The holder of this position will be in charge of projects together with other cross functional teams and will be used as the main contact person for his team to the other internal departments.

We are dedicated to fostering a family-friendly culture and work environment and we are an equal opportunities employer and welcome applications from all candidates with the required skills and experience. We enable fair pay within the company by creating non-discriminatory salary systems.

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