运维工程师 IT Operations Engineer

北極星科技有限公司; Hong Kong; On-site; HKD 180,000 - 280,000; Full time

Job summary

北極星科技有限公司 in Hong Kong seeks an IT Support Engineer to perform routine inspections of data center infrastructure and provide desktop support, including AD domain maintenance and issue troubleshooting. You will maintain Linux servers, support automated operations, and help with monitoring and backups.

The role requires handling documentation, knowledge capture, and on-call duties, with familiarity with deploying and using large language models locally in daily work.

Qualifications

• Bachelor's degree or above in Computer Science, Information Technology, or related field.
• Fresh graduates with strong learning ability are welcome.
• Experience in data center/computer room maintenance is preferred.

Responsibilities

• Conduct routine inspections of data center infrastructure and troubleshoot issues.
• Provide desktop support including AD domain maintenance and fixing office PC issues.
• Maintain Linux servers, monitor operations and backups, and update documentation and knowledge base.
• Be ready for on-call duties and emergency response.

Skills

Data Center Maintenance

Desktop Support

Troubleshooting

Documentation

LLMs Deployment

On-call / Incident Handling

AI models familiarity

Scripting

Education

Bachelor's degree in Computer Science / Information Technology

Tools

AD domain maintenance

Linux server

Shell scripting

Python scripting

Job description

1. Conduct routine inspections of data center/computer room infrastructure and perform basic troubleshooting.

2. Provide desktop support, including Active Directory (AD) domain maintenance, troubleshooting common office PC issues, and fixed asset registration and management.

3. Maintain Linux servers and support automated operations, including monitoring and backups; maintain operations documentation and knowledge base.

Qualifications

1. Education and Experience

Bachelor’s degree or above in Computer Science, Information Technology, or a related field.

Relevant work experience is preferred. Fresh graduates with strong learning ability are also welcome.

2. Data Center/Computer Room Maintenance

Experience in data center/computer room maintenance is preferred, including network devices such as switches and routers.

3. Desktop Support

Desktop support experience is preferred, including AD domain maintenance, desktop operating systems, and troubleshooting common software issues.

4. System Operations

Experience in Linux server maintenance and ability to write Shell/Python scripts.

Fresh graduates without related experience but with strong learning and hands-on abilities are also welcome.

Strong problem analysis and troubleshooting skills, with the ability to independently handle complex incidents.

Strong sense of responsibility and teamwork.

Good documentation habits and a strong awareness of knowledge capture and sharing.

Able to adapt to on-call duties and emergency response arrangements.

Familiar with setting up and using AI models; able to locally deploy, configure, and use large language models (LLMs) in daily work.