Workspace Experience and Operations Senior Coordinator

EAA-Jones Lang Lasalle Limited; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Hong Kong on-site is seeking an experienced Facilities Manager to oversee site operations, implement maintenance best practices, and provide 24/7 emergency support.

You will manage client relationships, vendor contracts, and health and safety compliance, while driving value through proactive procurement and strong financial controls. Strong communication and Cantonese/English skills are essential.

Qualifications

• Bachelor’s degree in Facility Management, Property Management, or related field preferred.
• Minimum 4 years of experience in facilities, property management, hospitality or related field.
• Experience liaising with local/government agencies/landlords regarding operations, lease management and contractual services.

Responsibilities

• Oversee site operations and implement best practices for preventative and corrective maintenance, including 24/7 emergency support.
• Manage client relationships and stakeholder expectations, ensuring excellent customer service and effective communication.
• Implement and manage health and safety procedures, ensure compliance with statutory regulations and a safe working environment.
• Oversee procurement and vendor management, ensuring timely service delivery within budget and in accordance with client and JLL guidelines.
• Manage contracts, monitor expiry dates, initiate re-procurement, and ensure best value for the client.
• Support financial management, meeting targets and control requirements while ensuring proper accounts payable procedures.
• Provide administrative support to the Facility Manager as needed.

Skills

Strong organizational skills

Multitasking

Excellent communication

Interpersonal abilities

English and Cantonese proficiency

Microsoft Office

Facility management software

Education

Bachelor’s degree in Facility Management or related field

Tools

Microsoft Office

Facility management software

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.

We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About the role

What this job involves:

• Oversee site operations, implement best practices and maintain high standards for preventative and corrective maintenance, including 24/7 emergency support
• Manage client relationships and stakeholder expectations, ensure excellent customer service and effective communication across all levels
• Implement and manage health and safety procedures, ensure compliance with statutory regulations and maintain a safe working environment
• Oversee procurement and vendor management, ensuring timely service delivery within budget and in accordance with client and JLL guidelines
• Manage contracts, monitoring expiry dates, initiating re-procurement when necessary, and ensuring best value for the client
• Support financial management, meeting targets and control requirements while ensuring proper account payable procedures are followed
• Provide administrative support to the Facility Manager as needed

Required Skills and Experiences

• Bachelor’s degree in Facility Management, Property Management, or a related field preferred
• Minimum 4 years of experience in facilities, property management, hospitality or related field
• Experience in liaising with local / government agencies / landlords regarding operations, lease management and contractual services
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Good command of both spoken and written English and Cantonese.
• Proficient in Microsoft Office and facility management software.
• Knowledge of building systems and maintenance practices.
• Independent, self‑motivated, flexible, responsible and willing to work under pressure.

Location

On-site – Hong Kong, SAR, China

Equal Opportunity Employer and Disability Accommodations

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.