Wi-Fi Engineer (Aruba, Cisco, Fortinet)

Classy Wheeler Limited; Hong Kong; On-site; HKD 180,000 - 280,000; Part time

Benefits offered by this job

12 days annual leave

Job summary

Classy Wheeler Limited in Hong Kong is seeking a Network Engineer to provide remote and on-site support for enterprise Wi-Fi networks, coordinate implementation for service upgrades, and collaborate with internal teams and external vendors to deliver technical services.

The role requires 2+ years of network engineering experience, hands-on with Aruba, Cisco, Huawei, and Fortinet, and strong communication skills in English. Secondment contract with regular hours and annual leave is offered.

Qualifications

• Higher Diploma or above in Computer Science, Engineering, Information Systems, or related field.
• At least 2 years of experience in network engineering.
• Hands-on enterprise networking experience with Wi‑Fi, switching, and firewalls from Aruba, Cisco, Huawei and Fortinet.
• CCNA or CCNP preferred.

Responsibilities

• Provide remote and on-site troubleshooting for enterprise Wi-Fi network infrastructure.
• Deliver implementation support for network service requests and upgrades.
• Collaborate with internal teams and external vendors to deliver technical services.
• Prepare status updates and reporting documentation for tasks.
• Provide 24/7 first-line network incident support and escalation.

Skills

Network engineering

Troubleshooting

Documentation

Communication

Problem solving

English proficiency

Education

Higher Diploma or above in CS/Engineering/IS

Tools

Aruba

Cisco

Huawei

Fortinet

Wi‑Fi

Switching

Firewalls

Job description

Company Description: A premier telecommunications service provider and leading ICT innovator in Hong Kong, offering comprehensive fixed-line, broadband, mobile, and enterprise network solutions.
Location: Wan Chai or customer office
Nature: Secondment contract

Job Description

• Provide remote and on-site troubleshooting support for enterprise Wi-Fi network infrastructure.
• Deliver implementation support for network service requests and upgrades.
• Collaborate with internal teams and external vendors to deliver technical services to customers.
• Prepare regular status updates and reporting documentation for assigned tasks.
• Provide 24/7 first-line network incident support and escalation services.

Job Requirements

Requirements

• Higher Diploma or above in Computer Science, Engineering, Information Systems, or a related discipline.
• Possess at least 2 years of relevant working experience in network engineering.
• Hands-on experience with enterprise networking infrastructure, including Wi-Fi, switching, and firewalls such as Aruba, Cisco, Huawei, and Fortinet.
• Holder of professional certifications such as Cisco CCNA or CCNP is preferred.
• Experience working in public sector or large enterprise environments is an advantage.
• Strong problem-solving, analytical, interpersonal, and communication skills.
• Ability to work independently and manage technical tasks efficiently.
• Good command of both written and spoken English.

Others

• Working hours are Monday to Friday from 09:00 to 18:00, and alternate Saturdays from 09:00 to 12:30.
• Entitled to 12 days of annual leave per year.