WeChat Pay - Senior Business Development Manager

Tencent; Hong Kong; On-site; HKD 450,000 - 750,000; Full time

Job summary

Tencent is expanding its WeChat Pay operations globally. We are seeking a proactive professional in Hong Kong to support business operations, market research, and partner collaboration with HQ and international stakeholders.

The ideal candidate will have strong communication, project management, and self-motivation, with familiarity of the WeChat ecosystem. This role focuses on driving partnerships, on-site deployments, and data-driven insights in a fast-paced environment.

Qualifications

• Excellent communication in Chinese and English to liaise with HQ and international stakeholders.
• Strong project management and ability to deliver high-quality reports.
• Self-motivated, able to work independently and manage tasks.
• Familiarity with the WeChat/WeChat Pay product ecosystem and payments operations.

Responsibilities

• Business Operations: Collaborate with BD to strengthen customer relations and explore business opportunities; facilitate cooperation with KA merchants or institutions regarding access, materials, and activities.
• Market Research: conduct store inspections, monitor market dynamics, and perform user research to gauge penetration and experience.
• Material Deployment: arrange on-site material deployment where needed.
• Business Communication: assist in communicating product updates and opportunities with merchants, banks, fintechs, government, and other partners.
• Collaboration Exploration: forge partnerships to drive user community marketing and observe consumption in situ within the WeChat ecosystem.

Skills

Communication skills

Project management

Self-motivation

WeChat/WeChat Pay knowledge

Job description

Tencent is an Internet-based platform company founded in Shenzhen, China, in 1998. We use technology to enrich the lives of Internet users and assist the digital upgrade of enterprises. Our mission is "Value for Users, Tech for Good". We embrace a culture of teamwork & creativity and are driven by our values - Integrity, Proactivity, Collaboration and Creativity.

We are rapidly expanding our international operations and are looking for top talent to propel us forward. Combining the results-oriented nature of a start-up with the resources of a profitable and leading Internet company, Tencent offers a unique opportunity for aspiring individuals to thrive.

About WeChat Pay

WeChat Pay is a mobile payment and digital wallet service integrated within the WeChat app, launched by Tencent in 2013. It allows users to make secure payments via QR codes, transfer money, pay bills, and shop online. WeChat Pay is looking to expand internationally to create a larger network of merchants and convenience for WeChat users globally. With over 1.3 billion users worldwide, WeChat is changing the mobile landscape by connecting people, services, and businesses by offering a seamless experience within the WeChat ecosystem, providing a convenient way to handle both everyday transactions and larger purchases.

Responsibilities

• Business Operations: Collaborate with Business Development (BD) to strengthen customer relations and explore business opportunities . Facilitate cooperation with Key Account (KA) merchants or institutions regarding access, materials, and activities.
• Market Research, including but not limited to: A. Store Inspection: Conduct on-site visits to assess the material deployment of offline stores. B. Market Dynamics: Regularly gather crucial market information through online research, industry reports, and on-site visits to assess and compare payment health. C. User Research: Conduct on-site visits or online surveys to gather statistics on user penetration rate and user experience.
• Material Deployment: Arrange on-site material deployment for areas or scenarios not easily covered by institutions.
• Business Communication: Assist in the communication explaining our product updates and opportunities with our business partners, eg. merchants, banks, fintechs, government, and companies.
• Collaboration Exploration: Forge collaborations with university clubs, key commercial areas, etc., to execute user community marketing penetration, observe consumption in situ, conduct research and statistical analysis, and explore cooperation opportunities within the WeChat ecosystem.

Requirements

• Excellent communication skills, coupled with enthusiastic and exothermic personality, fluent in both Chinese and English to deal with HQ-based colleagues and international stakeholders
• Strong project management and execution capabilities, able to deliver high-quality summary and analysis reports
• Self-motivated and self-managed, capable of independently and proactively completing work tasks
• Familiarity with the WeChat and WeChat Pay product ecosystem, understanding of payment industry operations, and preferably with experience in industry operations, merchant operations, or channel management with successful project experience