Business Development Manager - Apple Pay eCommerce (Greater China)

Lex; Hong Kong; On-site; HKD 1,800,000 - 2,400,000; Full time

Job summary

Apple in Hong Kong seeks an experienced Business Development professional to drive merchant adoption of Apple Pay eCommerce across Greater China, through partnerships with merchants and PSPs.

You will lead negotiations, coordinate with Apple Pay business leaders, and collaborate with product, marketing and developer relations teams to deliver partnerships that influence core metrics.

Qualifications

• Ability to evangelise new payment products and technologies to technical and non-technical decision makers.
• Experience building and sustaining relationships across the e-commerce value chain.
• Proven success closing high-impact deals that move key metrics.

Responsibilities

• Identify and create strategic pipeline of partners to grow Apple Pay eCommerce adoption.
• Navigate partner landscape, identify decision makers, and close deals.
• Collaborate with cross-functional teams on partner definitions, requirements, and go-to-market plans.
• Manage partnerships, deliver feature enhancements, and drive merchant usage.
• Communicate partnership strategy and results to internal teams.
• Occasional regional travel is required.

Skills

Strategic partnerships

Payment products

Negotiation

Technical discussions

Cross-functional collaboration

Executive engagement

iOS SDK discussions

Tools

iOS SDK

Job description

Summary

The Wallet, Payments, and Commerce team is dedicated to delivering our vision to replace the traditional wallet and deliver payment services that empower consumers, drive conversion for merchants, and provide an incredible user experience.

At Apple, we bring together exceptional people to achieve their life’s best work. If you are an outstanding Business Development professional who is technically-minded and wants to drive initiatives with autonomy and make a meaningful impact, this could be the role for you.

Description

Apple is looking for an experienced Business Development professional to join the Wallet, Payments and Commerce team to drive merchant and customer adoption of Apple Pay eCommerce across Greater China, through strategic partnerships with merchants, Payment Service Providers, and various enablers.

The role will be focused on securing acceptance of Apple Pay in merchant apps and web sites, and driving usage through user experience enhancements and merchant marketing. You will work closely and effectively with Apple Pay business leaders, marketing, product teams, Developer Relations, and other business development teams to execute partnership strategies and close deals that impact core business metrics.

You should have experience building and sustaining strong, successful relationships across the e-commerce value chain. You will have extensive experience and knowledge of all aspects of online payment including its inherent risks (e.g. fraud, acceptance costs) and issues (e.g. low conversion); understanding of the e-commerce ecosystem; emerging mobile payments; and be technically versed to lead iOS SDK feature enablement discussions. Demonstrated passion to ideate, create and deliver new, innovative customer experiences with merchants and their e-commerce vendors though the introduction of Apple Pay is a plus.

This is a full-time position in the Wallet, Payments and Commerce team for ANZ, South East Asia and Greater China region, and is located in our Hong Kong office.

Responsibilities

• Identify and create strategic pipeline of prospective partners with scalable approach to increase merchant coverage and customer adoption of Apple Pay eCommerce.
• Successfully navigate partner landscape to identify key decision makers and negotiate deal terms to close.
• Participate internally on cross-functional teams to define partners, product requirements, negotiation strategies, integration and testing plans and go-to-market launch programs.
• Continually manage partnerships delivering new feature enhancements and ongoing support to drive customer trial and usage.
• Provide regular communications to internal teams regarding partnership strategy and results.
• Occasional regional travel is required.

Minimum Qualifications

• Ability to evangelise new payment products and technologies and speak fluidly to positively influence highly technical and non-technical decision makers
• Skilled at helping partners identify, navigate and overcome technical or systematic complexities to drive adoption of new technology
• Proven success executing high impact deals that delivered across key business metrics
• Experience in structuring and negotiating business and technical terms to close with strategic partners
• Excellent judgment, presence and mature personality; experience working with executives
• Direct experience working with (especially promoting payment product acceptance) various online merchant segments, payment service providers (PSPs), payment schemes, and processors
• Superior communication skills - written and verbal
• Adept with technology and a strategic thinker - instinctively knows what is best for Apple and the customer
• Ability to initiate and drive projects to completion with minimal guidance
• Energetic and collaborative team player who feeds off of goal setting and achievement
• Team worker with a demonstrable track record of working with initiative both within and across functions
• Excellent time and project management skills
• Extensive professional experience with excellent and proven related business development experience in high growth consumer internet/technology companies
• Ability to speak and write in Mandarin and English is required, Cantonese is a plus

Preferred Qualifications

• Self-starter who works effectively in a fast paced environment and is comfortable managing ambiguity

Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Role Number: 200687907-0764