Waiter / Waitress

Jiwusiwei (HK) Limited; Hong Kong; On-site; HKD 83,000 - 138,000; Part time

Benefits offered by this job

Complimentary meals during shifts

Discounted dining for employees

Career growth opportunities

Training and team events

Flexible scheduling

Job summary

Jiwusiwei (HK) Limited in Hong Kong is seeking friendly, professional servers to join our dining team. You will greet guests, take orders, serve food and beverages, and handle payments with a smile.

The role emphasizes teamwork, reliability, and delivering an exceptional guest experience. We offer a competitive hourly wage plus tips and incentives, with flexible scheduling and opportunities for advancement.

Qualifications

• Previous experience in a restaurant or hospitality setting is preferred.
• Fluency in English is required.
• Ability to stand for extended periods and lift up to 25 lbs.
• Ability to work in a fast-paced environment.
• Genuine commitment to delivering exceptional customer service.
• Basic knowledge of wine, cocktails, and menu items is advantageous but not mandatory

Responsibilities

• Greet guests and provide friendly, efficient table service
• Take orders and serve food and beverages
• Process payments
• Maintain cleanliness and organization of assigned dining areas
• Promptly reset tables between guests
• Collaborate with kitchen and bar staff to ensure timely and accurate order fulfillment
• Address service issues proactively
• Handle guest inquiries, special requests, and complaints with professionalism and empathy
• Adhere to health, safety, and hygiene standards, including proper handling of food, utensils, and cash

Skills

English fluency

Customer service

Professional appearance

Punctuality

Teamwork

Tools

Cash handling

Job description

Provide friendly and efficient table service to guests, including greeting, taking orders, serving food and beverages, and processing payments. Maintain cleanliness and organization of assigned dining areas, ensuring tables are promptly reset between guests. Collaborate with kitchen and bar staff to ensure timely and accurate order fulfillment and address any service issues proactively.

Key responsibilities

Greet guests and provide friendly, efficient table service

Take orders and serve food and beverages

Process payments

Maintain cleanliness and organization of assigned dining areas

Promptly reset tables between guests

Collaborate with kitchen and bar staff to ensure timely and accurate order fulfillment

Address service issues proactively

Handle guest inquiries, special requests, and complaints with professionalism and empathy

Adhere to health, safety, and hygiene standards, including proper handling of food, utensils, and cash

About you

Previous experience in a restaurant or hospitality setting is preferred

Fluency in English is required

Ability to stand for extended periods and lift moderate weights (up to 25 lbs)

Ability to work in a fast-paced environment

Professional appearance and punctuality

Genuine commitment to delivering exceptional customer service

Basic knowledge of wine, cocktails, and menu items is advantageous but not mandatory

Competitive hourly wage plus generous tips and performance-based incentives

Flexible scheduling to accommodate students, part-time workers, and those seeking supplementary income

Complimentary meals during shifts and discounted dining for employees and guests

Opportunities for career growth, including advancement to senior server, shift leader, or supervisory roles

Inclusive workplace culture with ongoing training, team events, and supportive management