VP, Operations Transformation & Strategic Projects

All Star Agency; Hong Kong; On-site; HKD 1,000,000 - 1,600,000; Full time

Job summary

All Star Agency in Hong Kong is looking for a Vice President - Operations Planning & Transformation to lead branch-wide systems enhancements and critical operational projects, aligning with the branch's target operations and systems model.

You will support the Section Head in coordinating projects across Hong Kong, overseas offices and Head Office, while managing day-to-day operations, reporting, and business continuity planning.

Qualifications

• Bachelor's degree in Business Administration, Finance, Banking, Information Systems or related discipline.
• 4-5 years of back-office banking operations experience.
• Strong project management skills with Agile, Waterfall, or Hybrid methods.
• Proficiency in English and Chinese; good communication and presentation skills.

Responsibilities

• Assist the Section Head in planning and implementing branch-wide systems enhancement projects and other IT and operational projects.
• Coordinate with relevant departments and sections in Hong Kong, overseas and Head Office, arrange and run project meetings, and prepare status reports, meeting materials and minutes.
• Prepare operations-related reports for Head Office and local regulators, and support internal procedure reviews.
• Support the maintenance of the Branch's business continuity plan to mitigate operational risk in emergency situations.
• Provide operational support and training inside and outside the Branch, and to other branches when needed.
• Identify opportunities to improve quality and efficiency, including through core banking system enhancements or robotic process automation, and take on other duties assigned by superiors.

Skills

Project management

Agile

Waterfall

Hybrid methodologies

Education

Bachelor's degree in Business Administration, Finance, Banking, Information Systems or related discipline

Tools

Core banking systems

RPA

MS Word

MS Excel

MS PowerPoint

Job description

All Star Agency in Hong Kong is looking for a Vice President - Operations Planning & Transformation to lead branch-wide systems enhancements and critical operational projects, aligning with the branch's target operations and systems model.

You will support the Section Head in coordinating projects across Hong Kong, overseas offices and Head Office, while managing day-to-day operations, reporting, and business continuity planning.