VIP Client Relationship Specialist Fintech Premium Service

Zeal Group; Hong Kong Island; On-site; HKD 300,000 - 360,000; Full time

Job summary

A financial services company in Hong Kong is seeking a Client Relationship Officer to provide priority services to VIP customers. This role involves coordinating site visits, organizing customer activities, and delivering tailored financial solutions. Candidates should have a degree in Business or Finance and at least three years of relevant experience. Fluency in English and Chinese is essential, and the position is full-time.

Qualifications

• Minimum 3 years of Client Relations and Administrative experience in Banking or Financial service industry.
• Fluency in written and spoken English and Chinese is required.

Responsibilities

• Provide priority services to VIP Customers in Premium Service Centre.
• Be the dedicated site visit ambassador for agents and customers.
• Coordinate with teams and external providers on arrangements for customers.
• Organize customer activities/events with stakeholders.
• Assist in providing quality services and financial solutions.

Skills

Client-focused

Negotiation skills

Communication skills

Analytical skills

Education

Degree in Business, Banking & Finance or related disciplines

Job description

A financial services company in Hong Kong is seeking a Client Relationship Officer to provide priority services to VIP customers. This role involves coordinating site visits, organizing customer activities, and delivering tailored financial solutions. Candidates should have a degree in Business or Finance and at least three years of relevant experience. Fluency in English and Chinese is essential, and the position is full-time.