User Operations Intern

BIT Official; Hong Kong; On-site; HKD 201,000 - 268,000; Part time

Job summary

BIT is seeking a motivated student to join its content team and help draft, translate, and proofread basic educational content and onboarding guides on US and HK equities for new users. You will track market trends, format and publish content across channels, and utilize AI tools to draft preliminary material under supervision.

Collaboration with senior team members will ensure compliance with guidelines. The role requires strong English and Chinese, a finance/ economics/ engineering/ journalism

Qualifications

• Currently enrolled senior undergraduate or postgraduate student.
• Majors: Finance, Economics, Financial Engineering, Journalism, Communications, or related.
• Excellent command of written and spoken English and Chinese (Mandarin/Cantonese).
• Willing to commit to 3–4 days per week for 3–6 months.

Responsibilities

• Draft, translate, and proofread basic educational content and onboarding guides on US and HK equities.
• Track market data, earnings updates, and financial news to support content campaigns.
• Format, schedule, and publish content across in-app channels, social media, and community platforms; track engagement metrics.
• Use AI tools (e.g., ChatGPT, Claude) to summarize reports and generate preliminary content drafts under guidance.
• Coordinate with senior team members to ensure content meets internal guidelines and compliance standards.

Skills

English

Chinese

Education

Senior Undergraduate or Master’s student in Finance/Economics/Financial Engineering/Journalism/Communications

Tools

AI tools (ChatGPT, Claude)

Job description

BIT (formerly Matrixport) is a global digital asset financial services and infrastructure group. Headquartered in Singapore and founded in 2019, BIT bridges traditional finance and digital assets through governance-driven financial services and technology.

The firm manages over US$7 billion in assets and facilitates more than US$7 billion in monthly trading volume. BIT offers services including custody, trading, asset and wealth management, liquidity and financing solutions, and tokenised real-world assets (RWA), serving institutional and professional investors globally.

BIT Group entities maintain a licensed and regulated footprint across Singapore, Hong Kong, Switzerland, the United Kingdom, the United States and Bhutan.

For more information, visit www.bit.com

Job Responsibilities:

• Content Assistance: Assist the team in drafting, translating, and proofreading basic educational content and onboarding guides on US and HK equities for new users.
• Market Trend Tracking: Help gather market data, earnings season updates, and financial news to support topic ideation for content campaigns.
• Distribution & Operations: Format, schedule, and publish content across in-app channels, social media, and community platforms; track basic engagement metrics (views, clicks, likes) to compile weekly performance reports.
• AI-Driven Execution: Utilize AI tools (e.g., ChatGPT, Claude) to streamline research, summarize reports, and generate preliminary content drafts under guidance.
• Cross-Functional Coordination: Work closely with senior team members to ensure content meets internal guidelines and compliance standards.

Job Requirements:

• Educational Background:Currently enrolled Senior Undergraduate (Senior Year / Year 4) or Postgraduate / Master’s student. Majoring in Finance, Economics, Financial Engineering, Journalism, Communications, or related disciplines.
• Language Skills: Excellent command of written and spoken English and Chinese (Mandarin/Cantonese); capable of basic bilingual translation and content drafting.
• Market Interest: Strong interest in global financial markets (US/HK equities); prior personal paper trading or actual stock trading experience is a plus.
• Tool Proficiency: Tech-savvy and comfortable using AI tools for research and productivity, with a sharp eye for verifying data accuracy.
• Soft Skills: Strong ownership, high attention to detail, excellent communication skills, and a fast learner comfortable working in a fast-paced fintech environment.
• Availability: Able to commit to at least 3–4 days per week for a minimum of 3–6 months.

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