Underwriting Admin & Data Coordinator

AIA Hong Kong and Macau; Hong Kong; On-site; HKD 201,000 - 312,000; Full time

Job summary

AIA Hong Kong and Macau is seeking an organised Underwriting Administrative Support to contribute to reliable customer outcomes and efficient operations. You will embed a customer-first mindset and support the underwriting team with essential administrative tasks, ensuring accuracy and timely service.

Key duties include assisting Head of Underwriting with refunds AML checks, preparing monthly UNI reports, document scanning, and coordinating medical report copies.

Qualifications

• Diploma or Associate Degree; Bachelor's degree an advantage.
• 2+ years of administrative or operations support experience.
• Strong teamwork and service-oriented approach.
• Excellent attention to detail and record-keeping; English, Cantonese and Mandarin proficiency.

Responsibilities

• Provide administrative support to Head of Underwriting, including complex payment refunds with AML checks and monthly UNI reports.
• Prepare UNI letters and manage document scanning and related admin tasks.
• Coordinate requests for medical report copies and general departmental duties.
• Support underwriting team with land and company searches and APS services.

Skills

English communication

Cantonese

Mandarin

Education

Diploma or Associate Degree

Bachelor's degree an advantage

Tools

MS Office

Job description

AIA Hong Kong and Macau is seeking an organised Underwriting Administrative Support to contribute to reliable customer outcomes and efficient operations. You will embed a customer-first mindset and support the underwriting team with essential administrative tasks, ensuring accuracy and timely service.

Key duties include assisting Head of Underwriting with refunds AML checks, preparing monthly UNI reports, document scanning, and coordinating medical report copies.