Underwriting Admin & Compliance Specialist

AIA Hong Kong; Hong Kong; On-site; HKD 167,000 - 246,000; Full time

Job summary

AIA Hong Kong is seeking an Underwriting Administrative Support professional to provide comprehensive administrative support to the Underwriting Department, ensuring smooth office operations and a high standard of underwriting service.

You will handle complex payment refunds with AML checks, prepare monthly UNI reports, manage document scanning and processing, and coordinate medical report copies, with other admin tasks as assigned.

Qualifications

• Diploma or Associate Degree (or equivalent) required.
• 2+ years of admin/ops support experience, preferably in insurance/underwriting/financial services.
• Professional, polite and service‑oriented attitude.
• Strong attention to detail and ability to maintain well‑structured records.
• Proficiency in MS Office and strong written/spoken English, Cantonese and Mandarin.

Responsibilities

• Provide comprehensive admin support to the Head of Underwriting, including payments, monthly reports, document scanning and issuing letters.
• Handle premium financing, policy administration, coupon processing and AFI cases accurately and timely.
• Support underwriting team with land/company searches and APS services coordination with channels, hospitals and clinics.
• Perform ad‑hoc administrative tasks for projects, IA audits and other duties.

Skills

Team player

Attention to detail

Communication skills

MS Office

English

Cantonese

Mandarin

Education

Diploma or Associate Degree

Bachelor’s Degree (advantage)

Tools

MS applications

Job description

AIA Hong Kong is seeking an Underwriting Administrative Support professional to provide comprehensive administrative support to the Underwriting Department, ensuring smooth office operations and a high standard of underwriting service.

You will handle complex payment refunds with AML checks, prepare monthly UNI reports, manage document scanning and processing, and coordinate medical report copies, with other admin tasks as assigned.