Training Executive (Training Centre) (Part Time)

Hkcss; Hong Kong; On-site; HKD 83,000 - 124,000; Part time

Benefits offered by this job

Annual leave

Marriage leave

Medical benefits

Dental benefits

Job summary

Hong Kong Red Cross in Hong Kong is seeking a part-time Training Executive (Training Centre) to provide front-line customer service and administrative support for training courses. The role involves handling enrollments, inquiries, and logistics for training sessions at the Training Centre, averaging about 22 hours per week with Saturday morning shifts.

The ideal candidate will have HKCEE/HKDSE or a university degree, strong customer service and communication skills, proficiency in English and

Qualifications

• 5 subjects passed in HKCEE/HKDSE (including English and Chinese) or equivalent; or University Degree holder in any discipline.
• Solid work experience with customer service experience is an advantage.
• Good command in both written and spoken English and Chinese (including Putonghua).

Responsibilities

• Provide customer service, answer phone and email enquiries, course enrollment in counter and handle complaints.
• Handle daily operation and administrative duties related to training services, such as corporate group enrollment, logistics arrangement, examination, issuing certificate, record filing, classroom management & handling enquiries etc.
• Handle accounting issues such as book-keeping of daily transaction on sales and purchase, preparation of financial documents, invoices, receipts and reports.
• Provide support for activities / events / projects of Agency and/or Department
• Undertake any other duties as assigned by Supervisors

Skills

Customer service

Communication

Telephone manners

Bilingual English/Chinese

Education

HKCEE/HKDSE or equivalent

University Degree

Tools

Microsoft Office

Excel

Job description

香港紅十字會

地址：九龍西九龍海庭道19號，香港紅十字會總部

電郵：[e-mail]

網址：http://www.redcross.org.hk

(抱歉, 只提供英文版本)

Training Executive (Training Centre) (Part Time)

Job purpose:

The Training Executive (Training Centre) is responsible for providing front-line customer service and administrative support for training courses organized by Training Centre of the Hong Kong Red Cross. S/he will work approximately 22 hours per week. Availability to work on Saturday mornings is required.

Key Responsibilities:

• Provide customer service, answer phone and email enquiries, course enrollment in counter and handle complaints
• Handle daily operation and administrative duties related to training services, such as corporate group enrollment, logistics arrangement, examination, issuing certificate, record filing, classroom management & handling enquiries etc.
• Handle accounting issues such as book-keeping of daily transaction on sales and purchase, preparation of financial documents, invoices, receipts and reports.
• Provide support for activities / events / projects of Agency and/or Department
• Undertake any other duties as assigned by Supervisors

Requirements:

• 5 subjects passed in HKCEE/HKDSE (including English and Chinese) or equivalent; or
• University Degree holder in any discipline
• Solid work experience with customer service experience is an advantage
• Excellent customer service attitude, communication skills and professional telephone manner
• Good command in both written and spoken English and Chinese (including Putonghua)
• Proficient in PC knowledge (including Microsoft Office & Excel)
• Availability to work on Saturday mornings are required

Fringe Benefits:

Fringe benefits including generous annual leave, marriage leave, caring leave, medical and dental benefits will be offered to the right candidates.

Contract Period:

1 year

Review of applications will start as soon as possible and continue until 15 November 2026, or until the post is filled, whichever is earlier.

Personal data provided by job applicants will be used strictly in accordance with Agency’s data protection policy for recruitment purposes only. Applicants not contacted within 4 weeks may consider their applications unsuccessful and all related information will be kept on our files up to a period of 6 months.

註：除香港社會服務聯會之空缺外，本會將不會負責處理以上任何空缺之申請。如有意申請以上職位空缺，請直接向相關機構遞交申請。多謝合作。