Temporary Luxury Client Experience Specialist

Sotheby's International; Hong Kong; Presencial; HKD 180.000 - 260.000; Jornada completa

Descripción de la vacante

Sotheby’s International in Hong Kong is seeking a Client Experience Representative at the Maison in Central. You will greet clients, ensure a luxurious experience, and support bid registration, account setup, and payment processing. You’ll collaborate with registrars and salon teams to maintain seamless daily operations.

The role requires 1–2 years’ relevant experience, strong Chinese and English communication, and a proactive, detail-oriented approach. Evening and weekend work may be required.

Formación

• University graduate with 1–2 years’ relevant experience preferred.
• Experience in art or luxury retail and client servicing is desirable.
• Fluency in Chinese and English essential.
• Strong interpersonal and communication skills.
• Proactive, detail-oriented, able to work evenings/weekends.

Responsabilidades

• Greet clients and deliver first-class service at the Maison in Central.
• Process payments accurately across all methods with compliance.
• Assist clients with enquiries, bids, paddle registration, and account setup.
• Support fulfillment for auction and retail properties.
• Collaborate with Registrars, Facilities, Post-sale, and other teams.
• Perform ad hoc tasks and ensure security and policy compliance.

Conocimientos

Client service

Bilingual Chinese/English

POS settlement

SAP experience

Educación

University graduate

Herramientas

SAP

Descripción del empleo

Sotheby’s International in Hong Kong is seeking a Client Experience Representative at the Maison in Central. You will greet clients, ensure a luxurious experience, and support bid registration, account setup, and payment processing. You’ll collaborate with registrars and salon teams to maintain seamless daily operations.

The role requires 1–2 years’ relevant experience, strong Chinese and English communication, and a proactive, detail-oriented approach. Evening and weekend work may be required.