Luxury Client Experience Specialist (Temporary)

Sotheby's Hong Kong Ltd; Hong Kong; Presencial; HKD 290.000 - 424.000; Jornada completa

Descripción de la vacante

Sotheby’s Hong Kong Ltd invites applications for a Temporary Client Experience Representative in Central. You will greet clients, provide first-class service, and collaborate with salons, registrars, and galleries to ensure a seamless luxury experience.

You will handle transactions and inquiries, support bids and paddle registrations, and assist with account setup while maintaining strict security and compliance. Fluency in English and Chinese is essential, with strong Excel and SAP familiarity.

Formación

• Bachelor's degree or equivalent and 1–2 years in luxury retail or client service.
• Strong communication and interpersonal skills with a client-focused mindset.
• Fluent English and Chinese; comfortable engaging with a diverse client base.

Responsabilidades

• Greet clients and deliver first-class service at the Maison in Central.
• Provide transactional support including payments, bids, and paddle registration.
• Assist with account setup and troubleshooting for clients.
• Coordinate with Registrars, Galleries, and other teams to ensure smooth operations.
• Adhere to security and compliance policies and escalate issues as needed.

Descripción del empleo

Sotheby’s Hong Kong Ltd invites applications for a Temporary Client Experience Representative in Central. You will greet clients, provide first-class service, and collaborate with salons, registrars, and galleries to ensure a seamless luxury experience.

You will handle transactions and inquiries, support bids and paddle registrations, and assist with account setup while maintaining strict security and compliance. Fluency in English and Chinese is essential, with strong Excel and SAP familiarity.