Guest Experience & Events Concierge

Asia Society Hong Kong Center; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Job summary

Asia Society Hong Kong Center is seeking a receptionist to manage front desk duties, handle inquiries, and support event-related activities. The role requires greeting visitors, directing attendees, and maintaining smooth daily operations of the front desk, merchandise store and gallery.

The candidate should be a degree holder with 1+ year relevant experience, capable of multi-tasking in a fast-paced setting, and fluent in English, Cantonese and Putonghua.

Qualifications

• Minimum 1 year in customer service or events support.
• Good team player with eye for detail in fast-paced environment.
• Strong organizational and administrative skills.
• Cheerful, tactful, enthusiastic, flexible and friendly.
• Excellent written and spoken English, Cantonese and Putonghua.
• Proficiency in MS Office (Word, Excel, PowerPoint).

Responsibilities

• General duties of receptionist at the front desk.
• Handle enquiries at front desk and via phone, email & fax about the Center's facilities, programs and memberships.
• Manage box office ticketing for Asia Society programs/events.
• Assist in crowd control and traffic for events.
• Receive visitors to the Center and provide information.
• Provide admin support to front desk, merchandise store and gallery operations.
• Assist in coordination and paperwork for events; perform other ad hoc duties.

Skills

Customer service

Events support

Attention to detail

Team player

MS Office

Languages (Eng/Cantonese/Putonghua)

Education

Degree holder or above

Tools

MS Office

Job description

Asia Society Hong Kong Center is seeking a receptionist to manage front desk duties, handle inquiries, and support event-related activities. The role requires greeting visitors, directing attendees, and maintaining smooth daily operations of the front desk, merchandise store and gallery.

The candidate should be a degree holder with 1+ year relevant experience, capable of multi-tasking in a fast-paced setting, and fluent in English, Cantonese and Putonghua.