Technical Project Manager – AI Solutions

Millennium Technology Services; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

Millennium Technology Services is seeking a Technical Project Manager to lead AI solutions implementations for government, smart-city, transportation and enterprise customers. This is a customer-facing role blending project delivery, technical coordination and service management across Computer Vision and Generative AI initiatives.

You will coordinate cross-functional teams, manage scope and risks, ensure delivery against SLAs and drive continuous service improvements while maintaining strong

Qualifications

• Bachelor’s degree or above in Computer Science, IT, Software Engineering, Electronic Engineering or a related discipline.
• At least five years of relevant experience in technical project management, AI solution delivery, IT infrastructure or systems integration.
• Proven experience coordinating complex projects involving technical teams, customers and third-party vendors.
• Solid understanding of operating systems, networking, servers, cloud platforms and hardware/software integration.
• Familiarity with Computer Vision, LLMs, Generative AI and Edge Computing.
• Ability to understand technical architectures, identify integration challenges and coordinate troubleshooting.
• Strong customer communication, project planning, risk management and documentation skills.
• Proficiency in Cantonese, Mandarin and English, including professional technical documentation.
• Government, public-security, smart-city, transportation or large-enterprise project experience is highly preferred.
• IT service management, incident handling, SLA and technical support experience is an advantage.
• PMP, PRINCE2, Agile/Scrum or ITIL certification is preferred.
• Willingness to travel occasionally for project delivery and customer support.

Responsibilities

• Manage projects from requirements clarification and kick-off through implementation, acceptance and operational handover.
• Define scope, deliverables, schedules, budgets and resource requirements.
• Coordinate R&D, product, solution architects, deployment teams and external vendors.
• Translate customer requirements into practical technical delivery plans.
• Oversee system integration, testing, troubleshooting and customer acceptance.
• Track project risks, issues, dependencies and changes, driving timely resolution.
• Act as the main customer contact for technical delivery, progress updates and escalations.
• Coordinate post-deployment support, maintenance and incident resolution against agreed SLAs.
• Drive root cause analysis, corrective actions and continuous service improvement.
• Maintain SOWs, project plans, risk registers, acceptance test plans and service reports.

Skills

Technical project management

AI solution delivery

Customer communication

Documentation skills

Education

Bachelor's degree or above in CS/IT/Engineering

Five years of relevant experience

Tools

Operating systems

Networking

Servers

Cloud platforms

Hardware/Software integration

Job description

Technical Project Manager – AI Solutions

Location: No. 12 Science Park East Avenue, HKSTP, Shatin, Hong Kong

Millennium Technology Services is hiring a Technical Project Manager to lead the implementation and ongoing support of AI solutions for government, smart-city, transportation and enterprise customers.

This customer-facing role combines project delivery, technical coordination and service management across solutions involving Computer Vision, Generative AI and other AI-driven applications.

Key Responsibilities

• Manage projects from requirements clarification and kick-off through implementation, acceptance and operational handover.
• Define scope, deliverables, schedules, budgets and resource requirements.
• Coordinate R&D, product, solution architects, deployment teams and external vendors.
• Translate customer requirements into practical technical delivery plans.
• Oversee system integration, testing, troubleshooting and customer acceptance.
• Track project risks, issues, dependencies and changes, driving timely resolution.
• Act as the main customer contact for technical delivery, progress updates and escalations.
• Coordinate post-deployment support, maintenance and incident resolution against agreed SLAs.
• Drive root cause analysis, corrective actions and continuous service improvement.
• Maintain SOWs, project plans, risk registers, acceptance test plans and service reports.

Requirements

• Bachelor’s degree or above in Computer Science, IT, Software Engineering, Electronic Engineering or a related discipline.
• At least five years of relevant experience in technical project management, AI solution delivery, IT infrastructure or systems integration.
• Proven experience coordinating complex projects involving technical teams, customers and third-party vendors.
• Solid understanding of operating systems, networking, servers, cloud platforms and hardware/software integration.
• Familiarity with Computer Vision, LLMs, Generative AI and Edge Computing.
• Ability to understand technical architectures, identify integration challenges and coordinate troubleshooting.
• Strong customer communication, project planning, risk management and documentation skills.
• Proficiency in Cantonese, Mandarin and English, including professional technical documentation.
• Government, public-security, smart-city, transportation or large-enterprise project experience is highly preferred.
• IT service management, incident handling, SLA and technical support experience is an advantage.
• PMP, PRINCE2, Agile/Scrum or ITIL certification is preferred.
• Willingness to travel occasionally for project delivery and customer support.