A renowned property and construction company in Hong Kong is seeking an IT support specialist. This role involves daily administration of PCs and networks, assisting with IT solutions, and providing technical support to end users. The ideal candidate will hold a Higher Diploma in IT or a related discipline, have 3 years of relevant experience, and be proficient in both English and Chinese. The position requires self-motivation, strong interpersonal skills, and the ability to work under pressure.
Qualifications
Higher Diploma or above in IT, Computer Science or related disciplines.
3 years of relevant experience in computer support.
Well-versed with Windows platform, Microsoft Office and Mac OS.
Self-driven and proactive with good interpersonal skills.
Proficiency in written / spoken English and Chinese (including Putonghua).
Willingness to travel to site offices for support.
Responsibilities
Daily administration, maintenance, and support of the company’s PC and network.
Assist in procurement and installation of computer hardware and software.
Provide technical support and advice to end users on PC operations and mobile devices.
Skills
Technical support for PC operations
Proficiency in written / spoken English
Proficiency in written / spoken Chinese
Interpersonal skills
Problem-solving skills
Education
Higher Diploma in IT or related fields
Tools
Windows platform
Microsoft Office
Mac OS
Job description
Renowned property and construction company with business spanning Chinese Mainland, Hong Kong and Macau
Job Description
Daily administration, maintenance and support of the company’s PC and network:
Assist in procurement, installation and logistics support, maintenance and asset management of computer hardware and software
Assist in identification and evaluation of IT solutions
Provide technical support and advice to end users on PC operations and mobile devices
Job Requirements
Higher Diploma or above in IT, Computer Science or related disciplines
3 years of relevant experience in computer support
Well-versed with Windows platform, Microsoft Office and Mac OS
Self-driven, proactive, good interpersonal skills and able to work under pressure
Proficiency in written / spoken English and Chinese (including Putonghua)
Travel to site offices to provide technical support is required