System Administrator( Office 365)

Swing Consulting Ltd.; Hong Kong; On-site; HKD 334,800 - 502,200; Full time

Job summary

A consulting firm in Hong Kong is seeking a System Administrator specializing in Office 365. The role involves championing adoption, managing cloud services, and supporting Azure and Exchange policies. Candidates should possess a Bachelor's degree in IT and have over 5 years of relevant administrative experience. Proficiency in Windows OS and communication skills in English and Chinese are essential. Microsoft certifications will be an advantage.

Qualifications

• 5+ years of experience in Office 365 administration required.
• Proficient knowledge of Windows operating systems necessary.
• Microsoft certifications are a plus.

Responsibilities

• Champion the adoption of Office 365 services.
• Manage and monitor Office 365 services and desktop support.
• Administer and support Office 365 Azure and Exchange policies.

Skills

Office 365 administration

Technical help desk experience

Azure AD knowledge

Communications skills in English and Chinese

Education

Bachelor’s Degree in Information Technology

Tools

Jira

Adobe

Job description

SW8166 |28 Jun 2021 — System Administrator (Office 365)

Responsibilities

• Champion the adoption of Office 365 services as appropriate for our business
• Manage and monitor Office 365 services and desktop support (Laptops)
• Formulate and create Office 365 SharePoint sites for domain users and external client access
• Administer and support Office 365 Azure and Exchange policies
• Maintain a highly secure system through proper configuration and system access monitoring
• Assist with the migration of data into the Office 365 cloud platform and Office 365 SharePoint
• Troubleshoot and resolve issues with user access to cloud services
• Monitor and communicate to stakeholders the performance of the services.
• Deliver a consistent process for incident and problem escalation along with resolution
• Assist with the creation of policies around the proper use of Office 365 services and support.
• Administer and support Office 365 and MS Exchange policies
• Participate in gathering and analysis of business requirements for software capabilities e.g. JiraImplement latest technologies and 3rd party software solutions i.e. Jira, Adobe, Kanban, etc.
• Provide AV, Teleconferencing, Video Conferencing, etc. technical assistance
• Administer and support system backup and disaster recovery processes
• Maintain inventory of equipment and software licenses.

Qualifications

• Bachelor’s Degree in Information Technology or equivalent work experience
• Minimum 5 years of working experience in Office 365 administration
• Progressive experience in a technical help desk or a customer service environment
• Office 365 administration experience
• Experience with Azure AD and Exchange
• Office 365 SharePoint Administrator experience
• Microsoft certifications a plus
• Proficient knowledge of Windows operating systems
• Good command in oral and written communication skills in English and Chinese