Responsibilities
- Manage the organisation’s IT infrastructure across multiple locations, covering servers, networks and end‑user PCs
- Deliver user support for software applications, hardware, and network connectivity and carry out technical troubleshooting
- Maintain accurate inventory of IT assets and enforce security controls
- Support planning and monitoring of system resources, utilization and performance
- Conduct performance tuning as well as backups and recovery procedures
- Assist in infrastructure advisory tasks and vendor coordination
- Assist in ad‑hoc tasks/projects
Requirements
- Degree in an IT‑related discipline or Diploma/High Diploma with relevant experience
- At least 3‑5 years experience in systems and network administration and technical support within an MNC
- Solid hands‑on experience and infrastructure knowledge in MS AD, Office 365 products, Cloud, AWS, Windows Servers and Networking, etc.
- Able to work well in a team and independently, and able to work under pressure
- Strong communication and problem‑solving abilities
- Proficiency in spoken and written English and Mandarin is preferred for effective communication
- Travel may be required to China offices
- Knowledge of FIX and TCP/IP is preferred
- Knowledge of vlan/Watchguard/AP/Synology are advantageous but not required
- Knowledge of S/MIME for email signing and encryption are advantageous
Job Features
Job Category Information Technology (IT)