IT Engineer (IT Support, Network and Security) – ETERNITY CONSULTANTS (HK) Ltd

Eternity Consultants (HK) Limited; Hong Kong; On-site; HKD 279,000 - 446,400; Full time

Job summary

Eternity Consultants (HK) Limited in Hong Kong seeks an IT support specialist to provide essential IT support, including network and security administration. The ideal candidate will have a Higher Diploma or Degree in IT or Cybersecurity, along with 2 to 5 years of relevant experience. Proficient knowledge in Windows 10/11, network storage, and security protocols is required. Candidates should be fluent in Cantonese, English, and Mandarin, and willing to travel to China occasionally.

Qualifications

• 2-5 years of related experience in IT support.
• Knowledge in Cyber Hygiene and Security Setup concepts is preferred.
• Willingness to travel to China occasionally.

Responsibilities

• Provide IT support (including network and security) to HK and China.
• Support IT department for system administration, audit, and documentation.
• Liaise with Service Provider Support for troubleshooting.
• Manage IT records and documentation.
• Provide remote assistance and system setup.

Skills

IT support

Network control Setting

Windows 10/11

Fortinet (Firewall and VPN)

Office 365 Admin

Cantonese

Mandarin

English

Education

Higher Diploma or Degree in IT, Cybersecurity or related disciplines

Tools

Synology Network Attached Storage

Simple Web Service

Job description

Responsibilities

• Provide IT support (including network and security) to HK and China
• Support IT department for the system administration / audit / documents and recording
• Liaise with Service Provider Support for troubleshooting
• Support task involve Network control Setting
• Manage IT records and documentations
• Remote assistance
• System setup

Requirements

• Higher Diploma or Degree in IT, Cybersecurity or other related disciplines
• 2-5 years of related experience
• With knowledge in Windows 10/11 (Home/Pro/Server), Synology Network Attached Storage, Fortinet (Firewall and VPN), Simple Web Service and SSL Application, Office 365 Admin, etc
• Cyber Hygiene and Security Setup concept is preferred.
• Willing to travel to China occasionally
• Good commend in Cantonese, English and Mandarin