Supervisor, Operations (Fanling)

DSV Contract Logistics Limited; Fanling; Sur place; HKD 180 000 - 300 000; Plein temps

Résumé du poste

DSV Contract Logistics Limited in Hong Kong is seeking a capable supervisor to lead daily inbound and outbound operations, including CSR and warehouse activities. You will coordinate with internal and external parties to keep operations smooth and to meet customer KPIs.

The ideal candidate holds a Higher Diploma or Degree in Supply Chain or Logistics, with 3 years of freight forwarder or logistics experience.

Qualifications

• Higher Diploma or degree in Supply Chain/ Logistics.
• 3 years related working experience in freight forwarder/logistics industry.
• Good communication and interpersonal skills.
• Leadership, Customer-oriented, self-motivated, able to work under pressure & willing to work overtime when required.
• Excellent service manner, patience and problem-solving skills.
• Good command of spoken and written English, Mandarin.
• Proficiency in Ms Word and Excel.

Responsabilités

• Lead the team to handle daily inbound/outbound operation, including CSR and warehouse operation.
• Coordinate with internal and external parties to maintain a smooth operation, including warehouse.
• Supervise team members to achieve the KPIs from customers.
• Monitor team performance and productivity.
• Communicate with overseas customer in regular conference call.
• Handle the complaints from client, investigate the root cause and provide the corrective measurement.

Connaissances

Leadership

Communication

Interpersonal skills

Self-motivated

Work under pressure

Formation

Higher Diploma/ Degree in Supply Chain/ Logistics

Outils

MS Word

Excel

Description du poste

Lead the team to handle daily in/outbound operation, including the CSR and warehouse operation

Coordinate with internal and external parties to maintain a smooth operation, including warehouse

Supervise team members to achieve the KPIs from customers

Monitor team performance and productivity

Communicate with overseas customer in regular conference call

Handle the complaints from client, investigate the root cause and provide the corrective measurement

Job Requirements:

Higher Diploma/Degree holder in Supply Chain/ Logistics

3 years related working experience in freight forwarder/logisticsindustry

Good communication and interpersonal skills

Leadership, Customer-oriented, self-motivated, able to work under pressure & willing to work overtime when required

Excellent service manner, patience and problem-solving skills

Good command of spoken and written English, Mandarin

Proficiency in Ms Word and Excel

Personal data collected will be kept and handled confidentially by authorized personnel for recruitment purpose only. Our company will retain the applications for a maximum period of 12 months after the selection process is finalized.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary?