Operations & Contract Logistics Supervisor – Hong Kong

Leadingnation; Hong Kong; On-site; HKD 223,000 - 357,000; Full time

Job summary

DSV – Global transport and logistics in Hong Kong is seeking a Supervisor, Operations, Contract Logistics to lead daily inbound/outbound, CSR and warehouse operations from Tin Shui Wai. You will coordinate with internal and external parties to ensure smooth operations and drive KPIs for customers.

Ideal candidates have a Higher Diploma/Degree in Supply Chain or Logistics, 3 years in logistics, strong English and Mandarin, and proficiency in Word/Excel.

Qualifications

• Higher Diploma/Degree in Supply Chain/ Logistics
• 3 years related working experience in freight forwarder/logistics
• Good communication and interpersonal skills
• Leadership, Customer-oriented, self-motivated, able to work under pressure & willing to work overtime when required
• Excellent service manner, patience and problem-solving skills
• Good command of spoken and written English, Mandarin
• Proficiency in Ms Word and Excel

Responsibilities

• Lead the team to handle daily in/outbound operation, including the CSR and warehouse operation
• Coordinate with internal and external parties to maintain a smooth operation, including warehouse
• Supervise team members to achieve the KPIs from customers
• Monitor team performance and productivity
• Communicate with overseas customer in regular conference call
• Handle the complaints from client, investigate the root cause and provide the corrective measurement

Skills

Leadership

Communication

Interpersonal skills

Problem solving

Overtime willingness

Service orientation

English and Mandarin

MS Word and Excel

Education

Higher Diploma/Degree in Supply Chain/ Logistics

Job description

DSV – Global transport and logistics in Hong Kong is seeking a Supervisor, Operations, Contract Logistics to lead daily inbound/outbound, CSR and warehouse operations from Tin Shui Wai. You will coordinate with internal and external parties to ensure smooth operations and drive KPIs for customers.

Ideal candidates have a Higher Diploma/Degree in Supply Chain or Logistics, 3 years in logistics, strong English and Mandarin, and proficiency in Word/Excel.