Subscription and Receivable Specialist

Service Technology Partners Limited; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Benefits offered by this job

Medical Insurance provided

Job summary

Service Technology Partners Limited is seeking a Revenue Operations professional in Hong Kong to oversee end-to-end renewal cycles, invoicing, and collections for SaaS and hardware offerings. You will work with our tech team to optimize CRM and billing systems and ensure accurate quotations and contracts.

The role requires 3+ years in revenue/billing operations, strong English communications, and a disciplined, autonomous work style.

Qualifications

• 3 years of relevant experience in revenue operations, billing operations, or sales operations.
• A degree or background in Accounting, Finance, Business Administration, or a related field is a strong plus.
• Proficient in Google Workspace and comfortable learning and utilizing modern online business software, CRM tools, and cloud platforms.
• Excellent written English skills, specifically tailored for professional email communications and client interactions.
• Highly independent, self-motivated, and reliable, with a strong sense of responsibility and meticulous organizational habits.

Responsibilities

• Contract & Renewal Management: Oversee and manage the end-to-end renewal cycle for SaaS enterprise subscription contracts, ensuring timely processing and high client retention.
• Sales Quotations & Invoicing: Prepare, process, and issue accurate sales quotations, contracts, and invoices for both software and hardware offerings.
• Billing & Accounts Receivable Follow-up: Maintain rigorous follow-up communications with customer accounts payable departments and relevant stakeholders to track payments and resolve billing discrepancies.
• CRM & Systems Optimization: Partner closely with the internal tech team to refine, automate, and enhance our CRM and billing systems for improved efficiency.
• Process Familiarity & Adherence: Master and maintain deep knowledge of our product quotation structures, pricing guidelines, and overall billing cycles.

Skills

Revenue operations

Billing operations

CRM tools

Google Workspace

English proficiency

Education

Degree in Accounting/Finance/Business Administration

Tools

CRM software

Cloud platforms

Billing software

Job description

This position plays a crucial role in managing our revenue lifecycle, subscription / contract management, and billing operations. You will be responsible for overseeing the timely renewal and billing of SaaS enterprise subscription contracts, processing new sales quotations, managing contracts and invoices for both software and hardware solutions, and collaborating with our tech team to optimize our CRM and billing systems. This role requires exceptional organizational skills, meticulous attention to detail, and persistent follow-up with client accounts payable departments.

Key responsibilities

Contract & Renewal Management: Oversee and manage the end-to-end renewal cycle for SaaS enterprise subscription contracts, ensuring timely processing and high client retention.

Sales Quotations & Invoicing: Prepare, process, and issue accurate sales quotations, contracts, and invoices for both software and hardware offerings.

Billing & Accounts Receivable Follow-up: Maintain rigorous follow-up communications with customer accounts payable departments and relevant stakeholders to track payments and resolve billing discrepancies.

CRM & Systems Optimization: Partner closely with the internal tech team to refine, automate, and enhance our CRM and billing systems for improved efficiency.

Process Familiarity & Adherence: Master and maintain deep knowledge of our product quotation structures, pricing guidelines, and overall billing cycles.

About you

3 years of relevant experience in revenue operations, billing operations, or sales operations.

A degree or background in Accounting, Finance, Business Administration, or a related field is a strong plus.

Proficient in Google Workspace and comfortable learning and utilizing modern online business software, CRM tools, and cloud platforms.

Excellent written English skills, specifically tailored for professional email communications and client interactions.

Highly independent, self-motivated, and reliable, with a strong sense of responsibility and meticulous organizational habits.

About us

We are an established hospitality technology company with a global customer base. We specialize in delivering innovative software and hardware solutions tailored to the unique needs of the hospitality industry.

Medical Insurance provided.

Dynamic, technology-driven environment within a tightknit globally focused hospitality tech company.