Student Enrolment & Support Advisor

ABC-Pathways-School

Hong Kong

On-site

HKD 180,000 - 240,000

Full time

3 days ago

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Benefits offered by this job

Public holidays off

Performance bonus

Attendance bonus

Staff tuition discount

Medical benefits

Job summary

CPJobs International in Hong Kong is seeking an Education Trainee to support student affairs and general administration. You will handle enquiries about course options, enroll students, collect payments, maintain records, and provide after-sales support while coordinating with the Centre Manager.

The position requires Form 6 or above, 1–2 years in customer service, strong English and Chinese, and proficiency in MS Office.

Qualifications

Form 6 or above with 1–2 years in customer service or related field.
Proficient in spoken and written English and Chinese.
Experience with Microsoft Office.
Strong sense of responsibility and attention to detail.
Good communication skills and a positive attitude.
Rostered to work 5 days a week including Saturday; may work Sundays.
Flexible hours when required.

Responsibilities

Handling general enquiries about course options and courses offered.
Enrolling students and taking payments according to the School’s procedures.
Maintaining filing, indexing or record systems.
Providing after-sales services and enquiry follow up.
Assisting to monitor students’ progress and offer support to parents.
Undertaking other routine administrative duties.
Responsible to the Centre Manager or the supervisor for providing assistance in school routines.