Strategic Demand & Supply Planning Lead - Ecommerce

Michael Page (Hong Kong); Hong Kong; On-site; HKD 600,000 - 800,000; Full time

Benefits offered by this job

Competitive salary

Regional exposure

Fast-paced ecommerce environment

Cross-functional collaboration

Strategic impact

Job summary

Michael Page International (Hong Kong) Limited is partnering with a fast-growing ecommerce retailer to recruit a Demand & Supply Planning Manager. The role strengthens forecasting, inventory optimization, and overall supply chain performance.

You will lead cross-functional planning with Sales, Marketing, Ecommerce, Procurement, Logistics and Operations, manage replenishment, and drive improvements in stock availability and working capital.

Qualifications

• Bachelor's degree in a relevant field and 5+ years in demand/supply planning or S&OP.
• Experience in ecommerce, FMCG, retail or consumer products is highly preferred.
• Strong forecasting and inventory management knowledge with data-driven approach.
• Advanced Excel skills and proficiency with planning systems.
• Excellent stakeholder management and cross-functional communication.

Responsibilities

• Lead the demand forecasting process to create accurate short/medium/long-term plans.
• Develop and manage supply plans balancing service, inventory targets and objectives.
• Monitor inventory performance and drive stock availability and turns.
• Collaborate with Sales, Marketing, Ecommerce, Procurement, Logistics and Operations.
• Manage replenishment planning and inventory deployment across channels.
• Support new product launches, campaigns, and seasonal peak planning.
• Identify forecast risks and opportunities; propose mitigations.
• Drive S&OP process and provide planning insights to senior stakeholders.
• Analyze sales, trends and customer behavior to improve forecast accuracy.
• Develop and track KPIs: forecast accuracy, service levels, inventory days.
• Lead continuous improvement initiatives across planning processes and systems.

Skills

Forecasting

Demand planning

Supply planning

Inventory management

S&OP

Excel

ERP systems

Stakeholder management

Cross-functional collaboration

Leadership

Analytics

Education

Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or related discipline

Tools

ERP systems

Planning software

Job description

Michael Page International (Hong Kong) Limited is partnering with a fast-growing ecommerce retailer to recruit a Demand & Supply Planning Manager. The role strengthens forecasting, inventory optimization, and overall supply chain performance.

You will lead cross-functional planning with Sales, Marketing, Ecommerce, Procurement, Logistics and Operations, manage replenishment, and drive improvements in stock availability and working capital.