Store Manager

Manpower Services (Hong Kong) Limited; Hong Kong; On-site; HKD 360,000 - 520,000; Full time

Job summary

UR FASHION GROUP (THAILAND) CO., LTD. is seeking a Store Manager/Assistant Store Manager for the Hong Kong flagship store.

You will lead daily operations, drive sales, and ensure brand standards across service, merchandising, and inventory. The role requires strong leadership, Cantonese and English fluency, at least 3 years in fashion retail with 2 in management, and the ability to excel under pressure in a fast-paced launch environment.

Qualifications

• Minimum 3 years of fashion/apparel retail experience, with at least 2 years in a store management role.
• Fluent in Cantonese and English.
• Strong leadership and team management skills, with ability to drive sales performance.
• Excellent communication, reporting, and coordination skills with diverse stakeholders.

Responsibilities

• Lead and motivate the team to achieve and exceed monthly sales targets and all operational KPIs
• Manage staff scheduling, training, coaching, performance management, and team building
• Ensure store image, staff grooming, customer service, and operational standards align with brand guidelines
• Handle customer complaints, emergencies, and daily operational issues promptly and professionally
• Proactively gather market intelligence, customer feedback, and competitor insights, and report regularly to the company
• Analyze sales performance, inventory status, and store operational data, and propose effective improvement strategies
• Represent the brand professionally when receiving visits from owners, investors, landlords, or mall management; conduct professional communication and hosting
• Implement company policies and directives, and complete other tasks assigned by management

Skills

Leadership

Staff management

Sales-driven

Customer service

POS systems

Tools

MS Office

Job description

Store Manager/Assistant Store Manager (SM/ASM)

UR FASHION GROUP (THAILAND) CO., LTD.

Hong Kong Island, HK

Oversee all aspects of daily store operations for the Hong Kong flagship store, including sales management, staff supervision, visual merchandising execution, inventory control, and service standard implementation.

Key responsibilities

Lead and motivate the team to achieve and exceed monthly sales targets and all operational KPIs

Manage staff scheduling, training, coaching, performance management, and team building

Ensure store image, staff grooming, customer service, and operational standards are strictly aligned with brand guidelines

Handle customer complaints, emergencies, and daily operational issues promptly and professionally

Proactively gather market intelligence, customer feedback, and competitor insights, and report regularly to the company

Analyze sales performance, inventory status, and store operational data, and propose effective improvement strategies

Represent the brand professionally when receiving visits from owners, investors, landlords, or mall management; conduct professional communication and hosting

Implement company policies and directives, and complete other tasks assigned by management

About you

Minimum 3 years of experience in fashion/apparel retail, including at least 2 years in a store management role

Experience in fast fashion, international brands, flagship stores, or first-store operations is highly preferred

Fluent in Cantonese and English

Strong leadership and team management skills, with a proven ability to drive sales performance

Excellent communication, reporting, and coordination skills, capable of engaging professionally with diverse stakeholders

Thorough understanding of all store operation areas, including sales, visual merchandising, service, inventory, and people management

Computer literate, with the ability to use POS systems and basic office software (e.g., MS Office)

Highly responsible, proactive, and professional, with strong business ethics and both written and verbal communication skills

Ability to maintain high performance standards under pressure, and adapt to the high demands of a first-store launch