Flagship Store Manager — Lead Sales & Team Excellence

Manpower Services (Hong Kong) Limited; Hong Kong; On-site; HKD 360,000 - 520,000; Full time

Job summary

UR FASHION GROUP (THAILAND) CO., LTD. is seeking a Store Manager/Assistant Store Manager for the Hong Kong flagship store.

You will lead daily operations, drive sales, and ensure brand standards across service, merchandising, and inventory. The role requires strong leadership, Cantonese and English fluency, at least 3 years in fashion retail with 2 in management, and the ability to excel under pressure in a fast-paced launch environment.

Qualifications

• Minimum 3 years of fashion/apparel retail experience, with at least 2 years in a store management role.
• Fluent in Cantonese and English.
• Strong leadership and team management skills, with ability to drive sales performance.
• Excellent communication, reporting, and coordination skills with diverse stakeholders.

Responsibilities

• Lead and motivate the team to achieve and exceed monthly sales targets and all operational KPIs
• Manage staff scheduling, training, coaching, performance management, and team building
• Ensure store image, staff grooming, customer service, and operational standards align with brand guidelines
• Handle customer complaints, emergencies, and daily operational issues promptly and professionally
• Proactively gather market intelligence, customer feedback, and competitor insights, and report regularly to the company
• Analyze sales performance, inventory status, and store operational data, and propose effective improvement strategies
• Represent the brand professionally when receiving visits from owners, investors, landlords, or mall management; conduct professional communication and hosting
• Implement company policies and directives, and complete other tasks assigned by management

Skills

Leadership

Staff management

Sales-driven

Customer service

POS systems

Tools

MS Office

Job description

UR FASHION GROUP (THAILAND) CO., LTD. is seeking a Store Manager/Assistant Store Manager for the Hong Kong flagship store.

You will lead daily operations, drive sales, and ensure brand standards across service, merchandising, and inventory. The role requires strong leadership, Cantonese and English fluency, at least 3 years in fashion retail with 2 in management, and the ability to excel under pressure in a fast-paced launch environment.