Stock Market Sales & Client Relations Executive

Futu Securities; Hong Kong; On-site; HKD 250,000 - 420,000; Full time

Job summary

Futu Securities in Hong Kong is seeking an energetic customer service professional to handle inquiries, provide market information, and support branch operations. The role involves engaging with customers, coordinating with promoters for brand activations, and delivering high-quality account services.

A minimum of a bachelor’s degree and 2 years in securities or banking is required, with strong English and Chinese communication and the ability to work shifts.

Qualifications

• Bachelor's degree in finance, business, marketing, PR / communications or related disciplines
• At least 2 years relevant work experience in securities firms / banking / marketing industry
• Holder of SFC license Type1, 4 is an advantage
• Independent, customer focused, with strong analytical and good communication skills
• Able to work independently and under pressure
• Proficient in PC applications including Excel, Word and Chinese Word Processing
• Proficiency in both spoken and written English and Chinese (including Mandarin)
• Working at the branch and shift duty is required including weekdays, weekends & public holidays

Responsibilities

• Respond to customer inquiries and provide information on stock market trends, investment opportunities, and other related topics
• Work closely with promoters to implement activations and events to drive brand awareness and customer engagement
• Respond to customer inquiries and provide information on stock market trends, investment opportunities, and other related topics
• Provide quality customer services and handle all client’s account services enquiries
• Assist in scheduling working hours and involve in performance management/counseling on operations staff
• Handle ad-hoc projects as assigned

Skills

Customer service

Communication

Analytical thinking

Education

SFC license Type 1 (Type 4 is an advantage)

Tools

Excel

Word

Chinese word processing

Job description

Futu Securities in Hong Kong is seeking an energetic customer service professional to handle inquiries, provide market information, and support branch operations. The role involves engaging with customers, coordinating with promoters for brand activations, and delivering high-quality account services.

A minimum of a bachelor’s degree and 2 years in securities or banking is required, with strong English and Chinese communication and the ability to work shifts.