We are seeking an experienced Solution Architect with a strong track record in Workday Human Capital Management (HCM) implementations. While a dedicated full-time Project Manager will be assigned to the programme, the successful candidate will serve as the lead Solution Architect and play a critical role in ensuring the successful delivery of the Workday implementation.
The incumbent will be broadly responsible for confirming business requirements, understanding and overseeing the external system implementation (SI) vendor and the related configuration effort, planning and overseeing user testing and integration testing, overseeing and directing data migration, and providing post-go-live support.
Working closely with the HR team, business stakeholders, IT team, and external vendors, the Solution Architect will ensure that the Workday solution is aligned with business objectives, adopted effectively across the organization, and delivered in accordance with project timelines and quality standards.
Key Responsibilities
- Provide solution insight and support to a full-cycle Workday HCM implementation, including planning, design, configuration, testing, deployment, and stabilization
- Oversee and participate in workshops and requirements-gathering sessions with HR and business stakeholders, ensuring business requirements are clearly defined, documented, and effectively translated into system design and configuration by the implementation vendor
- Understand current HR processes and recommend best-practice Workday solutions
- Identify functional gaps between business requirements and standard Workday capabilities, and define effective workarounds, process changes, or alternative solutions to address business needs
- Oversee the configuration by the external SI and ensure configuration is optimised across Workday HCM modules, including: Core HCM/ Recruitment/ Payroll/ Talent Optimisation/ Learning Management
- Oversee the design, configuration, and validation of Workday business processes, security frameworks, organizational structures, supervisory organizations, and reporting solutions, ensuring alignment with business requirements and Workday best practices
- Define and govern the overall testing strategy, working closely with the implementation vendor, HR, and IT teams to plan, coordinate, and oversee unit testing, system integration testing (SIT), user acceptance testing (UAT), and defect resolution activities
- Identify training requirements and provide guidance on the development of training materials, user documentation, and knowledge transfer activities; deliver end-user training and stakeholder workshops where required
- Support organizational change management initiatives by providing subject matter expertise, assisting with stakeholder engagement, communication planning, and user adoption activities
- Lead the investigation and resolution of functional and configuration issues throughout implementation and post-go-live phases, ensuring timely issue resolution and system stability
- Collaborate closely with the internal IT team and external vendors to oversee system integrations, data interfaces, reporting solutions, and related technical deliverables
- Govern the implementation vendor's deliverables and ensure the timely production, maintenance, and quality of project documentation, including functional specifications, configuration workbooks, test scripts, training materials, and support documentation
- Stay current with Workday releases, product enhancements, emerging technologies, and HR industry best practices, proactively identifying opportunities to improve system capabilities, user experience, and business processes
Experience & Qualification Requirements
- Bachelor's Degree in Human Resources Management, Information Systems, Business Administration or a related discipline
- 3+ years of Workday implementation experience, with a focus on Workday HCM/HR
- Proven track record in delivering at least 2–3 full-cycle Workday HCM implementations
- Strong understanding of HR processes, operating models, and industry best practices across the employee lifecycle
- Workday certification and proven hands‑on experience in the design, configuration, and implementation of Workday Core HCM solutions
- Strong knowledge of Workday security architecture, role‑based security design, business process security policies, and reporting capabilities
- Solid understanding of HR data conversion, migration, validation, and reconciliation methodologies
- Excellent stakeholder management, communication, and influencing skills, with the ability to engage effectively with HR leaders, business stakeholders, IT teams, and external implementation partners
- Demonstrated experience facilitating business process workshops, gathering and challenging business requirements, and translating business needs into scalable Workday solutions
- Strong project delivery and organizational skills, with the ability to manage multiple priorities, drive issue resolution, and deliver high-quality outcomes in a fast‑paced environment
Certifications & Technical Expertise Required
- Current Workday Core HCM certification (mandatory)
- Additional Workday certifications in one or more of the following areas are highly desirable: Workday Compensation / Workday Absence/ Workday Talent & Performance/ Workday Recruitment
- Experience with Workday integrations, including EIB, Workday Studio, Core Connectors, Payroll integrations
We offer a competitive package to the right candidate.
As an equal opportunity employer, we welcome applications from all qualified individuals. All personal data collected will be treated in strict confidence in accordance with the Hong Kong Special Administrative Region's Personal Data (Privacy) Ordinance and used solely for recruitment-related purposes. Applicants who do not receive an interview invitation within six weeks may consider their application unsuccessful, and all personal data will be retained for six months before being securely destroyed.