SFC-Licensed Trade & Client Services Specialist

DL Holdings; Hong Kong; On-site; HKD 360,000 - 480,000; Full time

Job summary

DL Holdings in Hong Kong seeks a diligent financial services professional to handle client order executions across investment products, with familiarity in block trading advantageous. You will review trade documentation, maintain accurate records, respond to client inquiries about accounts and platforms, perform KYC for account openings, and participate in ad hoc duties as assigned.

Fluent in Cantonese, Mandarin and English, you are a strong team player with excellent problem-solving and

Qualifications

• Bachelor's degree or above in finance, economics, or business-related fields.
• Must be a current SFC Licensed Representative Type 1 holder.
• Pass the Post-training Examination for the Core Curriculum of the Certification Programme for Virtual Asset Professionals is an advantage.
• Familiar with the SFC regulations for virtual asset trading platforms.
• 1-3 years of solid experience in SFC licensed firms in financial markets.
• Familiarity with trading processes and securities market operations.
• Strong communication and problem-solving skills.
• Fluent in Cantonese, Mandarin and English.
• Customer service-oriented, a good team player with good communication skills, and a strong sense of responsibilities.

Responsibilities

• Handle client order executions in all investment products; on-board block trading is an advantage.
• Review trade documentation and ensure that dealing orders are completed accurately.
• Maintain complete, accurate and timely records of all customer interactions and service requests in designated internal systems.
• Handle clients’ enquires on account opening, trading platform and market information with good customer service skills.
• Perform KYC to comply with SFC for account opening procedures.
• Perform other ad hoc duties as assigned.

Skills

Communication skills

Problem-solving

Customer service orientation

Team player

Languages Cantonese Mandarin English

Education

Bachelor's degree in finance, economics or business

Job description

DL Holdings in Hong Kong seeks a diligent financial services professional to handle client order executions across investment products, with familiarity in block trading advantageous. You will review trade documentation, maintain accurate records, respond to client inquiries about accounts and platforms, perform KYC for account openings, and participate in ad hoc duties as assigned.

Fluent in Cantonese, Mandarin and English, you are a strong team player with excellent problem-solving and