Server Support (Contract)

ServiceOne Limited; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Benefits offered by this job

Banking holiday

Medical insurance

Leave benefits

Job summary

ServiceOne Limited, a leading IT consulting and managed services provider in Hong Kong, invites qualified candidates to join the team as a deskside IT support specialist. The role focuses on resolving hardware and software issues, managing server rooms, and handling server and network device installations and removals.

Applicants should have at least a higher diploma and 3 years’ IT experience with strong communication skills.

Qualifications

• Higher Diploma or above in a relevant field.
• At least 3 years in IT with solid experience in servers and networks.
• Knowledge of Windows XP/7 and Windows-based applications.
• Strong communication and service mindset.
• Ability to work independently.

Responsibilities

• Provide deskside support for hardware and software issues, installations, upgrades, and troubleshooting.
• Server room management.
• Install and remove servers or network devices.
• Perform network configuration changes.
• Carry out other duties as assigned by supervisor.

Skills

Desk-side support

Server management

Networking

Windows OS

Education

Higher Diploma or above

Job description

ServiceOne Limitedis one of the largest Information Technology (IT) consulting and managed services provider in the region. The company was founded in 1999 and is headquartered in Hong Kong with strong foothold in China and business coverage in Asia Pacific region. Our clients are government departments, non-government organizations, education institutes, multinational corporations, small and medium companies across various industries. Our services provide Consulting and Application Management Services, Digitalization of Workflow Management, Outsource Managed Services, Hardware & Software Maintenance, Project Management, Product Life Cycle Management, Secondment Services & etc.

We are a member of Expert Systems Holdings Limited (HKEX Stock Code 8319) .

To Stay true to ServiceOne’s ongoing mission that is to deliver the highest quality services to all her customers, we invite high-caliber candidate of you to join our company.

For more information, please visit our website atwww.serviceoneasia.com.

Responsibilities:

Provide deskside support for hardware and software issues, installations, upgrades, and troubleshooting

Server Room Management

Installation and removal the server or network devices

Network configuration changes

Other duties assigned by supervisor

Requirements:

Higher Diploma or above

At least 3 years working experience in I.T related field and have solid experience in Server and Network

Knowledge of Windows XP, 7 and Windows based applications.

Good communication and interpersonal skills and positive service attitude.

Able to work independently

We offer excellent career opportunities, attractive remuneration package and fringe benefits includingbanking holiday,various types of leave&medical insurance.

(The information providedwill be used for employment relatedpurpose only. All information of unsuccessful applicants will be destroyed within six months)

ServiceOne Limited is one of the leading Information Technology (IT) consulting and managed services provider in the Asia Pacific region. Founded in 1999 and headquartered in Hong Kong, we have built a strong presence across China and an extensive service network throughout the APAC region. With a solid regional footprint and a long standing commitment to service excellence, ServiceOne delivers end to end IT solutions that support our clients’ operational growth and digital transformation. Over the years, we have continued to expand our capabilities, evolving with market needs to ensure we provide reliable, scalable, and future ready technology services.

ServiceOne Limited is one of the leading Information Technology (IT) consulting and managed services provider in the Asia Pacific region. Founded in 1999 and headquartered in Hong Kong, we have built a strong presence across China and an extensive service network throughout the APAC region. With a solid regional footprint and a long standing commitment to service excellence, ServiceOne delivers end to end IT solutions that support our clients’ operational growth and digital transformation. Over the years, we have continued to expand our capabilities, evolving with market needs to ensure we provide reliable, scalable, and future ready technology services.