AI Network Engineer (Location: Cyberport)

OneAsia Network Limited; Hong Kong; Vor Ort; HKD 420.000 - 650.000; Vollzeit

Zusammenfassung

OneAsia Network Limited is seeking a Network Engineer to maintain and optimize our network infrastructure. The role focuses on uptime, incident handling, routine upgrades, and escalation support for complex connectivity issues.

You will resolve escalated tickets, perform emergency workarounds, and monitor network health using Zabbix. The candidate should have 2–4 years in network administration or NOC, strong TCP/IP basics, and hands-on Cisco/Fortinet/Hillstone/Imperva device experience.

Qualifikationen

• Bachelor’s degree or Higher Diploma in Information Technology, Computer Science, Computer Engineering, or equivalent work experience.
• 2–4 years of technical support experience in network administration or a NOC environment.
• Solid understanding of TCP/IP, UDP, DNS, DHCP, VLANs, and OSPF/BGP routing fundamentals.
• Hands-on experience configuring and troubleshooting Cisco, Fortinet, Hillstone, Imperva devices.
• Good knowledge on CyberArk and RankEZ products.
• CCNA, CompTIA Network+, FCA/FCP certifications are a plus.

Aufgaben

• Manage, investigate, and resolve escalated L1/L2 tickets regarding outages, latency, wireless disconnects, or VPN failures.
• Execute emergency workarounds, failovers, or hardware replacements (RMA) for failing network devices.
• Monitor network telemetry, link usage, interface errors, and bandwidth using tools like Zabbix.
• Perform scheduled firmware/OS updates across network devices during maintenance windows.
• Manage day-to-day firewall operations.

Kenntnisse

TCP/IP fundamentals

OSPF/BGP routing

Network troubleshooting

Ausbildung

Bachelor’s degree or Higher Diploma in IT/CS/Engineering

Tools

Cisco devices

Fortinet devices

Hillstone devices

Imperva devices

Zabbix

Jobbeschreibung

A Network Engineer focuses primarily on maintaining, troubleshooting, and optimizing existing AISC network infrastructure. While a Network Engineer focuses heavily on designing and building new architecture, this position is operational—ensuring maximum network uptime, handling incident tickets, performing routine upgrades, and providing escalation support for complex connectivity issues.

Key Responsibilities:

Manage, investigate, and resolve escalated L1/L2 support tickets regarding network outages, high latency, wireless disconnects, or VPN failures.

Execute emergency workarounds, failovers, or hardware replacements (RMA) for failing switches, routers, web application firewalls or firewalls.

Monitor network telemetry, link usage, interface errors, and bandwidth utilization using tools like Zabbix.

Perform scheduled firmware/OS updates across network devices (Cisco, Fortinet, Hillstone, Imperva) during designated maintenance windows.

Manage the day-to‑day Firewalls operations.

Requirements:

Bachelor’s degree or High Diploma in Information Technology, Computer Science, Computer Engineering, or equivalent work experience.

2–4 years of technical support experience in network administration or a Network Operations Center (NOC) environment.

Solid understanding of TCP/IP, UDP, DNS, DHCP, VLANs, and OSPF/BGP routing fundamentals.

Hands‑on experience configuring and troubleshooting Cisco, Fortinet, Hillstone, Imperva devices.

Good knowledge on products like CyberArk and RankEZ.

Cisco Certified Network Associate (CCNA), CompTIA Network+, Fortinet Certified Associate / Professional (FCA/FCP) is a plus.

For more information about us, please visit the corporate website athttps://www.oneas1a.com/

Equal employment opportunities apply to all applicants. All applications and data collected will be treated in strict confidence and used exclusively for recruitment purposes. Only short‑listed candidates will be invited for interview. The company will retain the applications for a maximum period of 12 months and may refer suitable candidates to other vacancies within the Group.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong?
• What's your expected monthly basic salary?
• How many years' experience do you have as a network engineer?
• What is your highest level of education?

Information Technology Services 101-1,000 employees

OneAsia Network Limited

OneAsia is a leading IT services and solution provider in Asia providing cloud based solution as well as data centre services. OneAsia’s top-tier rated data centres are located across Asia to keep our customers connected from anywhere in the world with consistent

levels of quality, security and service.

Partnering with the technology leaders, OneAsia is able to offer a full range of cloud computing solutions, from infrastructure, management to application software to business of all sizes without additional capital investment or strong IT support. Furthermore,

OneAsia can customize data centre services such as colocation, managed services, optimization and business continuity based on customer requirements.

Flexibility, reliability, and security are the core values of OneAsia. With fully redundant infrastructure, well developed systems, multi-layered security and skilled personnel, OneAsia delivers professional and reliable services to customers. With an aim to

keep customers connected wherever and whenever they are, OneAsia is staying at the forefront of the industry with extensive infrastructure coverage in Greater China, Singapore, Malaysia and Vietnam.

OneAsia Network Limited

OneAsia is a leading IT services and solution provider in Asia providing cloud based solution as well as data centre services. OneAsia’s top-tier rated data centres are located across Asia to keep our customers connected from anywhere in the world with consistent

levels of quality, security and service.

Partnering with the technology leaders, OneAsia is able to offer a full range of cloud computing solutions, from infrastructure, management to application software to business of all sizes without additional capital investment or strong IT support. Furthermore,

OneAsia can customize data centre services such as colocation, managed services, optimization and business continuity based on customer requirements.

Flexibility, reliability, and security are the core values of OneAsia. With fully redundant infrastructure, well developed systems, multi-layered security and skilled personnel, OneAsia delivers professional and reliable services to customers. With an aim to

keep customers connected wherever and whenever they are, OneAsia is staying at the forefront of the industry with extensive infrastructure coverage in Greater China, Singapore, Malaysia and Vietnam.