About the Role
The role sits within the sports and entertainment department, which is seeking motivated individuals who value creativity, collaboration, and innovation and enjoy a challenge, eager to help shape the future of sports and entertainment in a fast-paced, dynamic environment. It leads Agile delivery across multiple Scrum teams and supports cross-squad delivery oversight. The role mentors Scrum Masters, promotes collaboration and continuous improvement, and engages stakeholders such as Product Owners, Business Analysts, and Project Managers. It also governs Agile metrics and reporting, resolves delivery risks, and ensures compliance with the Responsible Gambling Policy.
Key Responsibilities
- Lead Agile ceremonies such as sprint planning, stand-ups, and retrospectives across multiple Scrum teams to ensure consistent and efficient delivery.
- Foster alignment with the Club's Agility Framework and Agile Centre of Excellence, ensuring standard practices are followed.
- Monitor and track delivery progress using Agile dashboards and metrics, proactively identifying and resolving impediments to drive delivery predictability and transparency.
- Support DEM to lead cross Scrum teams, managing dependencies and aligning delivery with programme milestones and business priorities.
- Identify and proactively resolve inter-team risks, bottlenecks, and conflicts, and collaborate with stakeholders including Product Owners, Business Analysts, and Project Managers to ensure requirements are clear, prioritised, and delivered.
- Mentor and guide Scrum Masters to adopt best practices and continuously improve Agile delivery processes, promoting a culture of collaboration, self-organisation, and continuous improvement.
- Partner with Product, Tech, IT BAU, programme leaders, and other key stakeholders to align delivery efforts with strategic objectives.
- Act as immediate escalation point for delivery issues across squads, report to DEM as appropriate, and provide regular updates on delivery status, risks, and mitigation plans to senior management.
- Define and govern delivery dashboards and reporting standards, maintaining key Agile metrics such as velocity, burndown charts, and cycle time, and use data-driven insights to recommend improvements in Agile delivery practices.
- Ensure compliance with Responsible Gambling Policy (RGP) and all stipulated legal requirements pertaining to wagering, protecting the integrity of the Club's business.
- Undertake other duties as assigned by Line Manager.
Required Experience & Qualifications
- Bachelor's degree in Computer Science, IT, Business Administration, or a related field.
- Minimum 10-12 years of experience in Agile delivery, including at least 5 years in a role similar to a Scrum Master, Agile Coach, or Release Train Engineer.
- Proven experience managing Agile teams in a scaled environment in a distributed setup.
- Proficiency in Agile tools such as JIRA and Confluence.
- Strong understanding of scaled Agile frameworks (e.g., SAFe, LeSS) or similar.
- Familiarity with the software development lifecycle (SDLC) and product development lifecycle (PDLC).
- Excellent communication, facilitation, and stakeholder management skills.
- Strong analytical and problem-solving abilities.
- Ability to foster a collaborative and high-performing team culture.
Preferred Skills
- Certified Scrum Master (CSM) or equivalent certification (e.g., SAFe, Scrum@Scale, PMI-ACP) is a plus.
Salary
Benefits & Perks
- Benefits packages
- Dynamic working environment
- Development opportunities
The Application Process
The Club is an equal opportunity employer and strives to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply, and candidates who do not meet all requirements but believe they can make a difference are encouraged to apply. Accommodations are available during the interview process for applicants with special needs.