Senior Manager, Business Performance

Global Sports Jobs Limited; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive benefits package

Dynamic working environment

Development opportunities

Job summary

Global Sports Jobs Limited is seeking a senior professional to lead the design and operation of a comprehensive performance management framework. The role collaborates with programme leadership and cross-functional teams to monitor performance, track milestones and drive actions for better delivery and commercial outcomes.

You will develop reporting, dashboards and insights to support data-driven decisions by senior leadership, while coaching junior team members and refining governance as the

Qualifications

• Bachelor's degree in business management, finance, business/data analytics, or related field.
• 8+ years in business management, strategy & governance, analytics, or programme management.
• Experience in establishing performance management processes and governance routines.
• Proven record in large-scale programme delivery and digital transformation.

Responsibilities

• Lead the implementation and operation of the performance management framework, including KPI structures, review cadences and governance processes.
• Partner with programme leadership and cross-functional teams to monitor performance, track milestones, identify risks and opportunities, and drive actions.
• Link strategic priorities, financial performance, product delivery and results into a coherent management view.
• Develop and manage regular management reporting and dashboards for senior leadership.

Skills

Performance management

Governance

Data analytics

Stakeholder management

Leadership

Dashboards & reporting

Education

Bachelor's degree (business/finance/analytics)

Job description

About the Role

The role leads the implementation and operation of the performance management framework for the Club's AOP programme, covering KPI structures, review cadences and governance processes. It partners with programme leadership and cross-functional teams to monitor programme and business performance, track milestones, identify risks and opportunities, and drive follow-up actions. The position supports end-to-end programme and business management by linking strategic priorities, financial performance, product delivery and business results into a coherent management view. It sits within a diverse team focused on transforming digital capabilities across product, technology, operations, delivery and change.

Key Responsibilities

• Lead the implementation and operation of the performance management framework, including KPI structures, review cadences and governance processes, to ensure clear visibility of business performance and delivery against objectives.
• Partner with programme leadership and cross-functional teams to monitor programme and business performance, track milestones, identify risks and opportunities, and drive follow-up actions to improve delivery and commercial outcomes.
• Support end-to-end programme and business management by linking strategic priorities, financial performance, product delivery and business results into a coherent management view.
• Develop and manage regular management reporting and dashboards, delivering timely, accurate and actionable insights that support data-driven decision-making by senior leadership and key stakeholders.
• Facilitate programme and business performance review forums, ensuring alignment across stakeholders, clear accountability for actions, and timely escalation of key issues and decisions.
• Provide leadership and coaching to junior business performance resources, building strong analytical capability, business acumen and stakeholder management skills.
• Continuously refine performance management processes, tools and ways of working to improve efficiency, governance and overall business impact as the programme evolves.
• Leverage data analytics and AI where possible to enhance performance analysis, forecasting, scenario planning and insight generation, improving the quality and speed of management decisions.
• Ensure compliance with Responsible Gambling Policy (RGP) and all stipulated legal requirements pertaining to wagering, thereby protecting the integrity of the Club's business.
• Undertake other duties as assigned by the Line Manager.

Required Experience & Qualifications

• Bachelor's degree in business management, finance, business/data analytics, or a related discipline.
• 8+ years of work experience in business management, strategy & governance, business/data analytics, programme management, or a related function.
• Strong experience in establishing or driving performance management processes, governance routines, management reporting, or executive decision support.
• Proven experience in large-scale programme delivery, transformation, or business launch initiatives involving multiple workstreams and stakeholder groups.
• Strong performance management and KPI framework design skills.
• Strong programme management capability, including governance, milestone tracking, risk management, issue management, and dependency management.
• Advanced analytical skills, with the ability to interpret complex data and translate it into practical business and programme insights.
• Familiarity with data analytics and AI applications in performance analysis, forecasting, scenario planning, or decision support.
• Strong knowledge of management reporting, dashboarding, and performance review processes.
• Good understanding of financial analysis, budgeting, business case evaluation, and commercial performance drivers.
• Strong stakeholder management, facilitation, and executive communication skills.
• Strong team leadership and coaching capability, with the ability to build an effective and scalable team structure.

Preferred Skills

• Postgraduate qualifications in a related discipline are an advantage.
• Experience in sports wagering, sports business, digital product, or other fast-paced consumer businesses is an advantage.
• Experience in launching new business initiatives, products, or user platforms is an advantage.
• Demonstrated experience in team coaching and talent development is preferred.

Salary

• Competitive salary.

Benefits & Perks

• Competitive benefits package.
• Dynamic working environment.
• Development opportunities.