Senior Technical Manager

Jones Lang LaSalle, Inc.; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Job summary

Jones Lang LaSalle, Inc. is seeking an experienced facilities executive to lead the technical management of building systems and infrastructure across our retail banking branch network in Hong Kong.

The role requires oversight of HVAC, electrical, plumbing, and security systems, plus management of third-party FM vendors and SLAs. The ideal candidate brings 10+ years in facilities/engineering within multi-site environments, strong regulatory knowledge, and proven stakeholder management.

Qualifications

• Bachelor’s degree in Engineering, Facilities Management, Construction Management, or a related field.
• 10+ years of experience in facilities, engineering, or technical operations- preferably within financial services, retail, or multi-site environments.
• Holder of REW A0 / B0 is an advantage
• Strong knowledge of building systems: HVAC, electrical distribution, plumbing, fire/life safety, and low-voltage systems (security, access control, CCTV).
• Experience managing third-party vendors and SLAs.
• Understanding of regulatory and compliance requirements for commercial/retail facilities.
• Excellent problem-solving, communication, and stakeholder management skills.

Responsibilities

• Lead the technical management of building systems and infrastructure across retail banking branches and associated facilities.
• Ensure compliance with health, safety, fire, accessibility, and environmental regulations (e.g., OSHA, local building codes).
• Manage and optimize contracts with FM service providers (e.g., maintenance, cleaning, security, utilities).
• Respond to and resolve urgent facility-related incidents impacting branch operations (e.g., power outages, HVAC failures, security breaches).
• Partner with Retail Banking, Security, IT, and Real Estate teams to support branch openings, renovations, relocations, and technology deployments (e.g., ATMs, digital signage, network cabling).
• Monitor facility performance metrics (uptime, response times, cost per sq. ft.) and drive continuous improvement initiatives.
• Oversee preventive maintenance programs and capital renewal planning for branch assets.
• Ensure all FM activities align with sustainability goals and corporate ESG commitments.

Skills

Facilities management

Vendor management

Stakeholder management

Building systems knowledge

Problem-solving

Communication skills

Education

Bachelor's degree in Engineering or related field

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

• Lead the technical management of building systems and infrastructure across retail banking branches and associated facilities.
• Ensure compliance with health, safety, fire, accessibility, and environmental regulations (e.g., OSHA, local building codes).
• Manage and optimize contracts with FM service providers (e.g., maintenance, cleaning, security, utilities).
• Respond to and resolve urgent facility-related incidents impacting branch operations (e.g., power outages, HVAC failures, security breaches).
• Partner with Retail Banking, Security, IT, and Real Estate teams to support branch openings, renovations, relocations, and technology deployments (e.g., ATMs, digital signage, network cabling).
• Monitor facility performance metrics (uptime, response times, cost per sq. ft.) and drive continuous improvement initiatives.
• Oversee preventive maintenance programs and capital renewal planning for branch assets.
• Ensure all FM activities align with sustainability goals and corporate ESG commitments.

Required Skills and Experiences:

• Bachelor’s degree in Engineering, Facilities Management, Construction Management, or a related field.
• 10+ years of experience in facilities, engineering, or technical operations- preferably within financial services, retail, or multi-site environments.
• Holder of REW A0 / B0 is an advantage
• Strong knowledge of building systems: HVAC, electrical distribution, plumbing, fire/life safety, and low-voltage systems (security, access control, CCTV).
• Experience managing third-party vendors and service-level agreements (SLAs).
• Understanding of regulatory and compliance requirements for commercial/retail facilities.
• Excellent problem-solving, communication, and stakeholder management skills.

Location:

On-site -Hong Kong, SAR, China

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.