Senior Tech Lead, Prime Finance Production Support

JPMorgan Chase & Co.; Hong Kong; On-site; HKD 800,000 - 1,200,000; Full time

Job summary

JPMorgan Chase & Co. in Hong Kong is seeking a Technology Support Lead to innovate and refine technology operations within Corporate & Investment Banking. The role involves leading operational support ensuring stability and performance of production services across APAC.

The successful candidate will handle escalated issues, partner with teams, and maintain robust operations for trade lifecycle applications while adhering to Risk & Controls standards. This role demands strong analytical skills and collaboration with senior stakeholders.

Qualifications

• 5+ years of experience in production support or technology operations in financial services.
• Proven experience supporting trade booking platforms.
• Ability to automate routine operational tasks.

Responsibilities

• Lead technical support for Front and Middle Office applications.
• Define and track metrics for operations and incident management.
• Partner with Application Development for fixes and stability enhancements.

Skills

Production support or technology operations experience

Strong SQL and stored procedure skills

Linux/UNIX proficiency

Analysis and problem-solving skills

Education

Bachelor’s degree in Engineering, Computer Science, or Information Technology

Tools

Sybase

Oracle

ITRS Geneos

Job description

JPMorgan Chase & Co. in Hong Kong is seeking a Technology Support Lead to innovate and refine technology operations within Corporate & Investment Banking. The role involves leading operational support ensuring stability and performance of production services across APAC.

The successful candidate will handle escalated issues, partner with teams, and maintain robust operations for trade lifecycle applications while adhering to Risk & Controls standards. This role demands strong analytical skills and collaboration with senior stakeholders.