Senior Systems Analyst: SaaS Platform Integration

The English Schools Foundation (ESF); Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

The English Schools Foundation (ESF) is seeking a Systems Analyst to drive the platform implementation and integration across 24 schools in Hong Kong. You will configure, test, and support core enterprise platforms, aligning workflows with school operations and guiding technical enhancements through a consolidated backlog.

You will partner with leadership, vendors, and central teams to translate requirements into actionable plans, run UAT, and support training initiatives, contributing to ESF's

Qualifications

• 4+ years SQL programming, with SQL Server/Oracle preferred.
• 5+ years web development experience in PHP.
• Designing & building backend APIs and middleware architectures.
• Proficiency in front-end frameworks (React/Angular/Vue.js) is a strong advantage.
• At least two years of IT application support to end customers.

Responsibilities

• Lead functional configuration, system updates, and workflow setups for SaaS educational platforms, ensuring alignment with school operations.
• Partner with external vendors and internal technical teams to diagnose root causes, manage system patches, and resolve integration issues between enterprise systems.
• Consolidate, evaluate, and prioritize change requests and technical enhancements across multiple school feedback streams into a single structured master backlog.
• Collaborate with Vice Principals, Change Champions, and school administrators across 24 schools to gather requirements, run UAT, and support training initiatives.

Skills

SQL

Web development

APIs

Frontend frameworks

IT support

Education

University degree in Computer Science

Tools

REST/SOAP APIs

Job description

The English Schools Foundation (ESF) is seeking a Systems Analyst to drive the platform implementation and integration across 24 schools in Hong Kong. You will configure, test, and support core enterprise platforms, aligning workflows with school operations and guiding technical enhancements through a consolidated backlog.

You will partner with leadership, vendors, and central teams to translate requirements into actionable plans, run UAT, and support training initiatives, contributing to ESF's