A prominent consulting firm in Hong Kong is looking for a Senior System Engineer to take charge of deskside IT support and lead IT infrastructure projects. This role requires a Higher Diploma in a relevant field, along with over 5 years of extensive experience in project implementation and IT infrastructure, including Windows/Linux systems and cloud technologies. The ideal candidate will have strong problem-solving skills and excellent communication abilities in English, Mandarin, and Cantonese.
Qualifications
5+ years solid working experience in project implementation and maintenance support.
Familiar with deskside end user support operations.
Good communication skills in written and spoken English, Mandarin and Cantonese.
Responsibilities
Responsible for deskside IT support and own IT system implementation projects.
Lead IT infrastructure projects, monitor project status and ensure quality delivery.
Investigate and resolve cyber security incidents.
Skills
Project implementation
IT infrastructure knowledge
Problem solving
Communication skills
Education
Higher Diploma in Computer Engineering
Tools
Windows Server
Linux Server
Active Directory
O365
Azure
AWS
Job description
SW8216 |19 Oct 2021 Senior System Engineer (Perm)
Responsible for deskside IT support and own IT system implementation projects
Lead IT infrastructure projects, monitor project status and ensure projects are delivered with quality
Handle IT software and hardware procurement, communicate with service partners and vendors
Proactively review and suggest improvement plans to IT operations
Handle cross function team / department projects
Monitor security alerts, investigate, and resolve cyber security incidents
Work with the IT teams to conduct regular system and application vulnerability scanning, penetration testing, source code reviews, threat, and IT compliance assessments
Investigate, analyze, and effectively communicate report findings from threat assessments and vulnerability scans to senior management, business users and IT teams, and make recommendations for remediation
Higher Diploma or above in Computer Engineering, Computer Science, or IT related disciplines
5+ years solid working experience in project implementation and maintenance support, with broad IT infrastructure knowledge in Windows/Linux Server, Active Directory, Microsoft Exchange, Virtualization and Enterprise-grade storage systems
Familiar with deskside end user support operations
Familiar with cloud technologies (O365, Azure & AWS) is preferred
Track record in being a key person / leader of IT projects, as well as hands-on implementation capability
Experience in server and network infrastructure monitoring and backup
Experience in Data Center system infrastructure will be an advantage
Experience in IT deskside operation audit will be an advantage
Sound knowledgeable in common IT compliances
Good working attitude with strong problem solving & inter-personal communication skill
Good communication and presentation skills in both written and spoken English, Mandarin and Cantonese