Assistant Facilities Manager

JLL; Hong Kong; On-site; HKD 300,000 - 600,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Hong Kong seeks an experienced Facilities Management Coordinator to oversee on-site operations for corporate events and daily FM services. You will coordinate venue bookings, layout setups, catering and vendors, and ensure compliance with SLAs and safety standards.

The role focuses on stakeholder satisfaction, budget forecasting, and periodic inspections, with a proactive approach to cost saving and service quality.

Qualifications

• End-to-end on-site coordination for corporate events and town halls.
• Manage venue booking, room layout, and vendor coordination.
• Ensure SLA compliance and KPI targets through facilities planning.
• Conduct FM audits and preventive maintenance programs.

Responsibilities

• Coordinate with vendors for catering, decoration, technical and support services.
• Oversee on-site workflow, timelines and quality standards for events and facilities.
• Prepare monthly/quarterly/annual reports on FM operations and performance.
• Carry out inspections and ensure compliance with governmental regulations.

Skills

Facilities management

Vendor management

Budget forecasting

Stakeholder management

Customer service

English communication

Multitasking

Education

Tertiary qualification in facilities management

Tools

MS Excel

MS PowerPoint

FM software

Job description

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.What this job involves:End-to-end on-site coordination for bank-level corporate events, including executive receptions, corporate functions, internal town halls and seasonal celebrations etc.Manage venue booking, meeting room arrangement and layout setup etc.Coordinate with catering, decoration, technical and support vendors; control event on-site workflow, timeline and quality standardAssist to manage outsourced service contracts, including inspections and quality management of service deliveryEnsuring stakeholders satisfaction through excellent facilities management planning, advice and supportConduct facilities management operations auditsCompile the appropriate monthly/quarterly/annual reporting where applicableUndertake comprehensive tendering procedures for outsourced serviceSingle point of management control for FM soft services at site(s)Ensure compliance with contractual SLA in order to meet KPI targetsEnsure compliance with all governmental regulationsAssist in ensuring the implementation of preventive maintenance programCarry out periodic FM inspectionsEnsure defects are identified, captured on the Help Desk and actioned within service levelsCoordinate FM team self performed and vendor works on siteFinancial management including budget forecasting, billing, vendor payment and budget managementRespond to emergency incidents within the Emergency Response ProceduresEnsure compliance with Jones Lang LaSalle minimum audit standardsManage end user expectationsProactively identify and investigate potential cost saving or value add opportunitiesRequired Skills and Experiences:Tertiary qualifications in property, building or facilities management required5-6 years or more relevant working experienceExperience in Facilities Management is requiredBe Customer Service focus and able to generate innovative strategyExcellent people skills and ability to interact with a wide range of internal stakeholders and demandsStrong PC literacy and proven ability to manage daily activities using various systems including MS Excel and PowerPointDemonstrated experience with continuous improvement initiatives and saving mindset highly desirableAbility to manage multiple key stakeholders at onceFluent spoken and written English is a mustIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.