Senior Product Manager

Lane Crawford; Hong Kong; On-site; HKD 1,600,000 - 2,100,000; Full time

Benefits offered by this job

Annual leave + birthday/work annivers.

Medical & dental benefits

Pension & life insurance

Staff discount & staff sales

Learning & Academy programs

Wellness programmes

Team events and Happy Hours

Job summary

Lane Crawford is seeking a Senior Product Manager to lead the end-to-end product lifecycle, drive roadmap execution, stakeholder alignment, and agile delivery for luxury retail solutions. You will balance new features, defects, and technical debt while ensuring scalable, user-centric outcomes that meet business objectives.

The ideal candidate will manage roadmaps for feature implementations, work with cross-functional teams to define visions, maintain BRD/PRD, and enable continuous release

Qualifications

• Degree or higher in Computer Science, Information Technology, or related field.
• 5+ years in software product management for enterprise-grade projects.
• Experience with native-cloud software and agile delivery.
• Fluent English and Mandarin; strong cross-stakeholder collaboration.

Responsibilities

• Define and manage the product roadmap for feature implementations, upgrades, and enhancements.
• Collaborate with product management, engineers, and UI/UX designers to translate requirements into user stories.
• Maintain BRD, PRD, and requirement backlog; ensure readiness for sprint iterations.
• Lead daily development coordination and drive a frequent release cycle.
• Develop relationships with stakeholders and vendors; track KPIs and milestones.

Skills

Agile development

JIRA

Confluence

Figma

UML

BDD/ATDD

Education

Bachelor's degree in CS/IT or related

Tools

JIRA

Confluence

Job description

Lane Crawford is an internationally renowned luxury department store with over 175 years of success, delivering an exceptional and eclectic product curation with dynamic Asian spirit and values. As a Senior Product Manager, you will lead the end-to-end product lifecycle, driving roadmap execution, stakeholder alignment, and agile delivery while ensuring scalable and user-centric solutions that support business objectives.

The Role

• Define and manage the product roadmap for feature implementations, upgrades, and enhancements, ensuring a balance between new features, defect resolution, and addressing technical debt to maintain operational stability.
• Manage the delivery of both functional and non-functional requirements.
• Collaborate closely with a cross-functional team of product management, engineers, and UI/UX designers to establish a clear vision of what needs to be built and effectively communicate that vision to the execution team of engineers.
• Translate requirements into actionable user stories and work closely with scrum teams to ensure prompt delivery of tasks. Take ownership of and maintain the Business Requirements Document (BRD), Product Requirements Document (PRD), and requirement story backlog and ensure readiness for sprint iterations.
• Work closely with the development team daily, optimizing task assignments and execution, assisting unblocking teams when necessary, and maintaining a frequent release cycle (aiming for continuous release).
• Develop key relationships with internal stakeholders and third-party vendors, stay informed about their roadmaps, and influence the technical direction. Communicate project status, establish meaningful Key Performance Indicators (KPIs), track milestones, and gather stakeholder feedback. Additionally, collaborate and communicate with customers and other stakeholders.
• Contribute to standardizing processes, technologies, and the automation of low-value tasks. Actively participate in evaluating emerging technologies to support the company's business goals.

The Ideal Candidate

• Possess a degree or higher from a recognized university in Computer Science, Information Technology, or a related discipline.
• Possess 5+ years of experience in software technical product management, preferably with experience in deploying native-cloud software.
• Possess 5+ years of experience as a Principal/ Senior Product Manager on enterprise-grade projects.
• Exhibit strong business acumen and an extensive understanding of China and global e-commerce and retail markets.
• Demonstrate a proven track record in gathering and understanding customer business requirements.
• Exhibit the ability to make methodical design trade-off decisions to achieve desired qualities in a solution, such as throughput, scalability, confidentiality and privacy, security, usability, and maintainability.
• Possess experience negotiating scope and dependencies, with strong influencing and persuasion skills to collaborate effectively across multiple stakeholder groups with varying priorities and needs.
• Show the ability to identify and clearly articulate concrete, actionable work units to address technical product challenges.
• Display a deep understanding of large distributed systems, workflow dependencies, and system integration.
• Have solid experience using agile development methodology practices and tools, such as Figma, Confluence, and JIRA.
• Demonstrate proficiency in BDD, TDD, and ATDD approaches.
• Possess solid experience in UMLs.
• Exhibit proficiency in prototyping tools.
• Be able to work under pressure and meet tight project schedules.
• Fluent in English and Mandarin.

• Your annual holiday leave is supplemented by special leave for birthday and work anniversaries, time off to celebrate key holidays and Summer Fridays.
• Our enhanced medical, dental, pension benefits and life insurance give you peace of mind.
• And it's true, that all our permanent staff can enjoy staff discount and visit our legendary staff sales!
• You can develop your skills and knowledge on the job supported by curated learning experiences at The Academy, and have the opportunity to work with, and be exposed to, a team of internationally minded professionals who will support and stretch your career development.
• We offer staff wellness programmes to nurture mind, body and spirit in our head office and stores.
• We treasure opportunities to come together, whether it's at an office Happy Hour, networking in the 'Gin Den' or our Talk of The Town Staff Parties.

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